Job Duties Microsoft Corporation has the following job opportunity: Leverage reports, dashboards, tabular models and analytical insights to drive business success. Develop account strategy and negotiation, promote commercial solutions, and improve customer satisfaction. Leverage engineering principles to promote the sale of Microsoft technologies or services. Evaluate consumer trends and optimize opportunities that align with sales or return-on-investment ("ROI") goals. Engineer business value propositions based on "the voice of the customer" that drive long-term value creation. Collaborate with key stakeholders to develop strategies that increase revenue. Promote a compliant and profitable digital transformation that strengthens the consumer relationship, maximizes portfolio growth, and optimizes sales. Requires domestic travel up to 25%. Telecommuting permitted less than 50% per week within the same geographic area as assigned Microsoft office location. Minimum Requirements • Education: Master's degree or foreign equivalent degree in Software Engineering, Computer Engineering, or other Engineering degree • Experience: 36 months of experience in providing technical services to businesses. • Specific Skills: Customer Relationship Management; Strategic Account and Portfolio Management; Business Strategy and Negotiation; Solution and Support Delivery with Practice Management; Azure Core and Services; Cloud Consulting with Industry Knowledge and Trends; and Managing software or business process for operations, systems, projects, tools or policies. Multiple job openings. Qualified candidates must meet the minimum requirements for the position. Microsoft Corporation is equal opportunity employer. Pay Range and Benefits Information The offered base pay range for this specific position (V8225191) in New York, NY, is $238,600 to $268,600 per year. Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. Benefits/perks listed may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO). Full time employment; multiple positions open. Employment Type: OTHER
Job Type
Fulltime role
Skills required
Azure
Location
New York, New York
Salary
$239,000 - $269,000
Date Posted
June 20, 2025
Microsoft is seeking a Customer Success Account Manager to drive business success through strategic account management and customer satisfaction in New York. The role involves leveraging analytical insights and promoting Microsoft technologies while collaborating with stakeholders.