Job description

Centre Technologies is a multi - million-dollar leading Managed Services Provider, Cloud Delivery and Cyber Security Company that provides secure by default solutions for our customers in the Houston, Austin, San Antonio and Dallas and surrounding areas. We employ IT experts who are able to identify, assess, design, deploy, and support any IT solution from the classic to the cutting-edge.   Centre Technologies is based in Texas and stands apart from its competitors with its methodologies, employees, and approach to IT solutions. The embodiment of this is our C-Stack™ methodology for creating a technology blueprint tailored to our customers that’s fully optimized for speed, security, efficiency, scalability, and manageability. We deliver IT solutions that look at a company’s big picture – not just provide product fulfillment. We tailor our Enterprise Consulting solutions to meet unique needs.   We are excited to announce we are expanding and looking to grow our team with a new BI Senior Technical Consultant! Position Summary Conduct maintenance and upgrades and updates of physical servers, virtual servers, storage area networks, virtualization management systems, physical network uplinks, software defined networking, disaster recovery and backup systems. The Sr. Technical Consultant working on the Business Intelligence team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on design, implementations for new and existing clients, migration and configuration of new hardware, verbose documentation of projects or task and other duties as assigned in support of the Business Intelligence Dynamics ERP Cloud solution. Essential Duties And Responsibilities • Customer remote support and occasional onsite work as needed • Maintain high server and system uptime SLAs • Manage server reporting and alert management • Maintain certifications with technology partners • Troubleshooting customer issues in an urgent fashion • Install and implement systems and solutions • Conduct post-sales follow-ups • Ensure proper tracking of work orders and incidents through an electronic help desk system • Problem management and resolution of issues in a timely manner • Prioritization of tasks and meeting of deadlines, excellent time management skills • The ability to mentor and guide peers and assist teammates when skill set requires • Entry of timesheets, expense reports and documentation on or before deadline • Keep up-to-date on market trends, theory and new ways of doing things; embrace change • Assist with change-management activities • Prepare and deliver complete and concise documentation for all projects • Present progress reports to immediate supervisor and or Project Manager • Manage multiple large scale projects in a fast paced environment • Quickly turn business problems into technical solutions • Manage configurations and the deployment of equipment in compliance with established technology policies • Participate in on-call schedule serving as one of the highest levels of escalation for network and security issues Education/Experience/Certifications • Associate’s Degree required (Bachelor’s Degree preferred) • 10+ years hands-on IT experience • Certifications • VMware Certified Professional (VCP) required, VCAP desired • Microsoft MCSE required • Citrix CCA-V desired • Nerdio Certification desired • Areas of Expertise • Working knowledge of Windows Server 2008 R2/2012/2016/2019/2022 • Expertise in creating repeatable, reliable, scalable systems architectures, with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection • Expert level PowerShell experience; beyond running single cmdlets, experience with writing larger scripts and automation-driven processes • Expert working knowledge (including the ability to setup, configure, upgrade, manage, and troubleshoot) Windows-based systems and services such as DHCP, DNS, IIS, MS-SQL, NPS, etc • Experience in support/administration of Microsoft SQL Server • Expert level experience with VMware ESXi 5.x/6.x is preferred • VMware experience with networking and Software Defined Networking is preferred • Experience with vCloud Director is a plus • Practical experience with Dell PowerEdge Servers and PowerConnect switches is preferred • Basic to intermediate knowledge and experience with Windows 7/8/10/11 • Basic to intermediate knowledge and experience with Microsoft Teams technologies including basic troubleshooting of IM and presence, desktop sharing and mobile client connectivity • Basic to advanced knowledge of various Citrix Technologies including implementation and troubleshooting of all or some of these technologies: Citrix Virtual Apps and Desktops, Web Interface and Secure Gateway, NetScaler ADC and Access Gateway • Advanced knowledge and experience with various VMware technologies including (but not limited to) migration, implementation and troubleshooting of all of some of these technologies: vCenter Server, ESXi, Operations Manager, NSX • Must demonstrate understanding of TCP/IP including layer 2/3 VLANs, and routing protocols such as BGP, EIGRP, OSPF, RIP, VRF • Expert ability to troubleshoot IP networks • Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance and capacity planning • Advanced to expert knowledge and understanding of all layers of the OSI model • Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, workflow design, mass deployment of software, etc • Basic understanding of traffic prioritization and traffic shaping policies across adjacent and disjointed networks including the implementation and assessment of Quality of Service (QoS) queues and multicast traffic management • Basic to intermediate knowledge with Voice over Internet Protocol (VoIP) technologies including voice and SIP gateways • Basic to advanced knowledge of regulatory and compliance policies such as PCI, HIPPA, HITECH Act, Sarbanes-Oxley, etc • Basic to advanced knowledge of data loss prevention Powered by JazzHR T2krGvVj88

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