Job description

Microsoft Dynamics 365 Solution Consultant job at Noblesoft Technologies. Greensboro, NC. Job Title : Microsoft Dynamics 365 Solution Consultant P osition Type: Contract Location: Greensboro, North Carolina (3 days/week onsite is required) D365 CE/CRM Functional Consultant with implementation and deployment experience. Must be able to be onsite 3 days a week at least. Location: Greensboro (Charlotte), North Carolina. Local candidates preferred. The Solution Consultant/Functional Analyst will have 5+ years of experience specialized in Microsoft Dynamics 365 Customer Service and Power Platform who will play a crucial role in implementing and optimizing our Dynamics solution to meet business needs. Role/Responsibilities • Extensive understanding of Microsoft Dynamics 365 module Customer Service, Power Platform and Integrations • Knowledge of the platform's capabilities, limitations, and best practices for customization. • Experience in automotive industry can be valuable for understanding sector-specific requirements and challenges. • Requirement Gathering: Collaborate with stakeholders to understand business needs and processes. • Conduct workshops and interviews to elicit requirements and document them comprehensively. • Translate business requirements into functional specifications. • Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization. • Configure the Dynamics 365 environment to align with business needs. • Customize entities, workflows, forms, and dashboards as required. • Plan and oversee the integration of Dynamics 365 with other systems (e.g., ERP, CRM, third-party applications). • Ensure data consistency and integrity across integrated systems. • Lead or assist in the deployment of Dynamics 365 solutions. • Support in development of user manuals and training materials. • Offer ongoing support and troubleshoot issues post-implementation. • Create detailed documentation of the configuration, customizations, and integrations. • Maintain documentation for future reference and auditing. Skills and Competencies • Strong analytical and problem-solving skills to assess complex business processes and design appropriate solutions. • Excellent verbal and written communication skills to interact effectively with stakeholders at all levels. • Ability to convey technical information to non-technical users. • Familiarity with project management methodologies (e.g., Agile, Scrum) to manage projects efficiently. • Ability to coordinate tasks, manage timelines, and ensure tasks stay on track. • Understanding of the technical aspects of Dynamics 365, including architecture, data models, and integration points. • Ability to work closely with technical teams (developers, IT staff) to implement and support solutions

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