Job description

Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. Within CO+I, the Core Datacenter Services (DCS) team is responsible for the development and implementation of global strategies across our Datacenters (DCs). Our growing team has the need for a Data Center Efficiency, Business Program Manager, you will be responsible for managing efficiency programs and initiatives impacting our DC Ops Field. You will work closely with cross-functional teams to execute on a portfolio of projects, including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for programs with the goal to maximize efficiency and optimization in our Datacenters (DCs). You'll utilize your track record in managing programs in a complex environment. As a Business Program Manager, you will play a key role in executing on plans that will impact our multi-year priorities in the Team. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Responsibilities: Business Program Excellence and Execution • Maintain the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. • Independently work across teams to ensure all program requirements are understood and can be met. Business Program Management • Communicates the program status to relevant stakeholders and hold them accountable for following the established schedule, risk mitigation plans and processes, with minimal guidance. • Help develop processes around scope and scheduled changes for programs, and communicate to stakeholders Business Program Planning and Design • Support and contribute to define and tracks the success criteria and performance metrics (Objectives and Key Results [OKRs]) for the projects being launched. • Understands and identify current program risks, impact, and mitigation plans, in collaboration with others. Qualifications Qualifications: • Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. • 3+ years of experience in business operations, preferably within datacenter or technical environments such as managing cross-functional projects and driving operational efficiency. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Preferred Qualifications • Ability to thrive in a fast-paced environment, adapting quickly to changing priorities and operational demands. • Demonstrate strong organizational skills to manage multiple tasks, deadlines, and documentation effectively. • Experience working directly with datacenter technicians to coordinate activities, resolve issues, and ensure smooth operations. • Apply business operations expertise to streamline processes, improve efficiency, and support strategic objectives. • Communicate clearly and professionally across cross-functional teams to maintain alignment and accountability. • Exhibit problem-solving skills and attention to detail in high-pressure situations. Business Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until November 2nd, 2025. #COICareers | #EPCCareers | #DCDCareers Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements