Job description

Business Intelligence Analyst job at Family Resource Home Care. Nashville, TN. Join Our Team at Family Resource Home Care! Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives! We are specifically looking for candidates who are currently located in Tennessee or most preferred, Nashville, Tennessee . This is a remote position. About The Role: We are seeking a detail-oriented and analytical Business Intelligence (BI) Analyst to join our team. The BI Analyst will be responsible for collecting, analyzing, and transforming data into actionable insights that drive strategic decision-making across the organization. This role requires strong technical expertise in data analysis, visualization, and reporting, along with the ability to communicate findings effectively to both technical and non-technical stakeholders. Responsibilities • Develop, maintain, and optimize BI reports, dashboards, and data models using tools such as Power BI, Tableau, or Looker. • Work closely with business stakeholders to understand reporting needs and translate them into effective data solutions. • Extract, clean, and analyze data from various sources (databases, APIs, spreadsheets, etc.). • Provide actionable insights and recommendations to support strategic and operational decision-making. • Ensure data accuracy, consistency, and integrity across reporting systems. • Collaborate with IT and data engineering teams to improve data pipelines and optimize data storage and retrieval processes. • Monitor key performance indicators (KPIs) and create automated reporting processes to improve efficiency. • Stay up-to-date with BI tools, technologies, and best practices to continuously improve analytics capabilities. Requirements Required Qualifications: • Bachelor's degree in Data Science, Business Analytics, Computer Science, Finance, or a related field. • 2–4 years of experience as a BI Analyst, Data Analyst, or a similar role. • Proficiency in BI tools (e.g., Power BI, Tableau, Looker, or Qlik). • Strong SQL skills for data extraction and transformation. • Experience with data modeling, data warehousing concepts, and ETL processes. • Solid analytical and problem-solving skills with a keen attention to detail. • Strong communication skills to present complex data insights to non-technical stakeholders. Preferred Qualifications: • Experience with Python or R for advanced analytics. • Familiarity with cloud platforms (Azure, AWS, or GCP) and their BI/data services. • Knowledge of statistical methods and predictive analytics. • Experience in an industry-relevant domain (e.g., healthcare, finance, retail). Competencies • Analytical thinking and data-driven decision-making. • Business acumen and understanding of operational metrics. • Strong collaboration skills across technical and business teams. • Ability to manage multiple projects and deliver within deadlines. Why Join Us? • Opportunity to work on exciting and impactful BI projects. • Collaborative and growth-oriented work environment. • Competitive salary and benefits package Benefits • 10 Paid Holidays: Celebrate holidays with family and friends without worry. • 15 Days of Paid Time Off • Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. • Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. • 401(k) Plan: Secure your financial future with our retirement plan, including company matching. • Health Savings Account: Manage your healthcare costs effectively. • Employee Assistance Program: Support for personal and professional challenges. • Work Equipment: Company-provided computer and office setup. • Ongoing Development: Participate in weekly training meetings, annual summits, and continuous coaching. FRHC is an equal opportunity employer.

Requirements