Job description

Enterprise CRM Project Manager / Microsoft Dynamics 365 Business Analyst Contract - W2 Position - Columbia, South Carolina (Hybrid) Must be a South Carolina Resident Required: • 5+ years of experience with Microsoft Dynamics 365 CRM – configuration, implementation, and optimization • 7+ years of experience with Sales Processes – workflows, pipeline management, and process optimization • 3+ years of experience as a Business Analyst – gathering requirements, documenting processes, working with cross-functional teams Preferred Skills • CRM certifications (e.g., Salesforce Certified Consultant, Microsoft Dynamics 365 Functional Consultant) • Experience developing training materials and SOPs for CRM adoption • Experience with Salesforce CRM • "Bachelor’s degree in Business, Information Systems, Marketing, or a related • field." • "CRM certification (e.g., Salesforce Certified Consultant, Microsoft Dynamics 365 • Functional Consultant) is a plus." Specific Skills: • Microsoft Dynamics 365 CRM configuration, implementation, and optimization • Business process analysis and documentation • Sales pipeline and workflow management • Cross-functional collaboration • CRM user training and adoption support. If you are interested, please share your updated resume with your contact number to sivarajan.s@zirlen.com, and also feel free to reach out at 972-433-6033 Ext. 1005. Flexible work from home options available.

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