Job description

Description Join a leading Managed IT Services company located in the Boston suburb of Woburn. In this role, you will be responsible for maintaining and supporting various technology environments while ensuring high-quality service delivery to our clients. Company Culture and Environment We foster a collaborative and team-oriented environment, encouraging strong interpersonal relationships and client management skills. Team players will thrive in our culture, which emphasizes shared success and professional growth. Career Growth and Development Opportunities We offer robust professional development opportunities, including access to certifications and training in emerging technologies, empowering you to further your career in the IT sector. Detailed Benefits and Perks We provide an excellent benefits package, ensuring our employees are well taken care of with resources for their health and career advancements. Compensation and Benefits • Competitive salary based on experience • Excellent health and wellness benefits • Retirement savings plan options • Professional development opportunities • Flexible working hours Why you should apply for this position today If you are passionate about technology and looking to join a company that values innovation, collaboration, and continuous improvement, this is the opportunity for you. You will be part of a dynamic team that is dedicated to leading the IT industry. Skills • Comprehensive understanding of operating platforms, connectivity, security, and information management • Deep knowledge of the complete Microsoft SaaS cloud stack including Microsoft 365, EMS, and Azure Active Directory • In-depth knowledge of Microsoft Azure IaaS services including virtual machines, storage, networking, backup/site recovery, and security • Knowledge of Microsoft Azure PaaS platforms such as SQL databases and Elastic pools, Azure App Services, and web application firewalls • Strong hands-on networking, firewalls, routing, and switching experience • Experience with virtualization technologies, such as VMware, Citrix, and Microsoft • Outstanding communication and project management skills • Strong interpersonal and client management skills Responsibilities • Maintain and support various technology environments • Provide high-quality service delivery to clients • Collaborate with team members to resolve complex IT issues • Manage client relationships and ensure satisfaction • Stay updated with the latest technology trends and best practices Qualifications • Minimum of 5 years of experience in IT support and management • Prior consulting experience is highly desirable • Fundamental knowledge of advanced troubleshooting theory and practice • Must be a strong team player Education Requirements • Bachelor’s degree in Computer Science or equivalent experience Education Requirements Credential Category • Certifications strongly preferred: Microsoft expert certification (Cloud technology), CISSP, CCSP, and other related industry certifications Experience Requirements • Minimum of 5 years of relevant experience maintaining and supporting technology environments • Proven experience in client management and project delivery Why work in Woburn, MA Woburn offers a blend of suburban charm and proximity to Boston’s vibrant city life. With various recreational options, dining, and cultural activities nearby, Woburn is an excellent place to live and work, providing a balanced lifestyle for professionals.

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