Job description

The IT Support Specialist / System Administrator will oversee and maintain the organization's Microsoft 365, SharePoint, Intune, and endpoint security systems, ensuring optimal performance, security, and user accessibility. This role involves managing cloud-based solutions, troubleshooting issues, and collaborating with teams to support productivity tools and business operations. Duties/Responsibilities • Administer and maintain Microsoft 365 environments, including Exchange, Teams, and OneDrive. • Manage SharePoint Online, including site structure, permissions, workflows, and content organization. • Oversee endpoint security, implementing policies to protect devices and networks from threats. • Implement and update Intune Configuration and Security policies. • Collaborate with IT and business teams to improve workflows and optimize system use. • Conduct regular updates, patches, and security configurations for Microsoft 365 services. • Ensure compliance with industry security standards and organizational policies. • Provide technical support and training to users on best practices and new features. • Serve as a backup resource for desktop and application support. • Perform other related duties as assigned. Qualifications and Skills • Strong expertise in Microsoft 365 administration, including Exchange, Teams, and SharePoint. • Proficiency in endpoint security management, including policies and threat mitigation. • Strong knowledge of PowerShell scripting for automation and system management. • Excellent problem-solving skills and ability to troubleshoot system issues. • Ability to prioritize tasks and work in a fast-paced environment. • Strong analytical and organizational skills with attention to detail. • Proficiency with Microsoft Office Suite and related enterprise software. Education and Experience • An associate or bachelor's degree in technology field or 3 years experience in a similar position • Certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, SharePoint Administrator, Security+, or CompTIA A+ preferred. • Experience with Microsoft Intune/SCCM, Autopilot, and Defender for Endpoint Physical Requirements • Prolonged periods of sitting at a desk and working on a computer. • Must be able to lift 50 pounds for handling some hardware installations.

Requirements