Job description

Duties and Responsibilities: - Administer, monitor and support the organization’s Azure Cloud Computing platform and Windows Server environment, ensuring optimal performance, security, and reliability. - Design and configure resilient infrastructure solutions to meet the needs of the business, leveraging Virtual Machines, AKS, Managed SQL Instances, Logic Apps, and other services. - Implement and support cloud network and security services, including Azure Firewall, Network Security Groups, Azure Private Networking, DNS, Application Gateway, and Azure Front Door. - Administer and support the organization’s Microsoft 365 environment, primarily focused on Exchange, Teams, Teams Telephony, SharePoint, and OneDrive. - Contribute to disaster recovery and business continuity planning and lead related testing efforts. - Onboard, offboard, and routinely audit the organization’s user and application identities using Entra ID while adhering to Identity and Access Management best practices. - Configure endpoint devices using Intune and monitor to ensure compliance. - Configure and support Cisco Meraki network hardware, Microsoft’s Power Platform, and email APIs such as SendGrid. - Respond to security alerts to eradicate threats within the environment. - Investigate and respond to email phishing alert reports and quarantine release requests. - Lead and contribute to various infrastructure improvement projects and initiatives. - Monitor infrastructure services to proactively identify and remediate issues. - Participate in on-call rotation and perform off-hours support and maintenance as required. - Contribute to and maintain technical and procedural documentation. - Stay informed on emerging technologies and industry trends to ensure our infrastructure remains up to date. - Perform other duties as assigned. Desired Credentials: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years' experience in Information Technology roles. - Minimum of 3 years’ experience administering M365 environments with an emphasis on Exchange, SharePoint, Teams, Intune, and Entra ID. - Minimum of 3 years’ experience supporting the Azure Cloud Computing Platform with an emphasis on Virtual Machines, Azure Kubernetes Service, SQL managed instance, and Azure firewall. - Advanced knowledge of security and network protocols. - Experience implementing backup and disaster recovery solutions. - Experience with automation and scripting, particularly using PowerShell. - Excellent problem-solving and troubleshooting skills. - Experience leading cross-functional technology projects. - Strong communication and interpersonal skills. - Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Azure Administrator, CCNA) are a plus.

Requirements