Agile IT is seeking a Service Delivery Manager to oversee fixed-price cybersecurity enablement projects for Azure Government and Microsoft GCC High. The role involves managing project delivery, ensuring compliance, and leading teams to achieve on-time and on-budget results.
Agile IT is a Microsoft‑focused consulting and managed services provider. We help customers modernize and secure Microsoft 365, Azure, Azure Government, and Microsoft GCC High, with a mission to make CMMC Level 2 practical and sustainable through repeatable architectures, evidence automation, and managed operations. What you’ll work across (our services) • Professional Services – Enablement (fixed‑price projects) • Managed Services – Security & CMMC Compliance for Microsoft cloud and on‑premises systems • Microsoft GCC High Licensing (secure onboarding & lifecycle operations) • Complementary Partner Services (co‑delivered with strategic partners) Own delivery of fixed‑price cybersecurity enablement from scoping to acceptance. Lead PMs/engineers, enforce SOW quality and control mappings, manage risk/change, and ensure projects land on‑time/on‑budget with audit‑ready evidence and a crisp handoff to MSP operations. Responsibilities • Plan & execute: Drive schedules, resources, and quality for identity, endpoint, data protection, threat, landing zones, and migrations. • Quality gates: Enforce SOW clarity, acceptance criteria, HLD/LLD reviews, and CMMC L2 control mappings in build docs/runbooks. • Evidence & compliance: Standardize evidence packages; contribute to SSP/POA&M inputs with GRC partners. • Risk & change: Maintain RAID logs; manage change orders; protect project margin. • Handoffs: Transition to MSP with runbooks/SLAs/monitors; complete readiness/acceptance checklists. • Automation & standardization: Promote PowerShell, Bicep/Terraform, Logic Apps, and n8n/Rewst for repeatable, faster delivery. Success Metrics (6–12 months) • On‑time/on‑budget ≥ 90%; project margin at/above plan.Rework < 5% of hours; clean acceptance with documented evidence. • Time‑to‑audit‑ready reduced vs baseline • CSAT ≥ 4.5/5. • ≥ 33% attach from enablement to managed services within 90 days. Required Qualifications • 5–7+ years leading security/cloud projects in an MSP/SI or enterprise. • Working knowledge of Azure, M365, and Azure Gov / Microsoft GCC High differences/constraints. • Ability to map CMMC L2/NIST 800‑171 controls to Microsoft implementations and document them. • Familiarity with automation (PowerShell, Bicep/Terraform, Logic Apps; n8n/Rewst a plus). • Strong project governance (risk/change), stakeholder management, and SOW discipline. • Education: College degree preferred, not required. Nice to Have • Former engineering background (Entra/Intune/Defender/Sentinel/Purview). • PMP/Prince2; SC‑100/AZ‑500/SC‑200 helpful. • Experience with PSA project accounting and milestone billing. Tools You'll Use AutoTask PSA, Moovila, Project Management, Automation tools like Zapier/Azure Logic Apps/Power Automate/n8n/Rewst Compensation & Benefits • Competitive compensation • Comprehensive benefits (medical, retirement, PTO, professional development). • Mission‑driven work that directly strengthens the national security supply chain.
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