Training Specialist
Role: N/ACompany: Granicus
Job description
What Your Impact Will Look Like Here - Deliver engaging and impactful training sessions to Granicus employees on both technical and soft skills. - Utilize diverse facilitation techniques suited for adult learners, including lecturing, role-playing, problem-solving, group activities, flipped classroom models, simulations, coaching, and consensus-building. - Adapt facilitation methods to suit various learning styles, ensuring comprehension and retention for all participants. - Conduct training sessions focused on software tools such as Salesforce, UKG, Wrike, Asana, Microsoft 365, and other platforms relevant to all employees at Granicus. - Ensure participants are proficient in using tools and systems by providing hands-on exercises, real-world scenarios, and troubleshooting guidance. - Facilitate training on essential soft skills such as leadership, management, communication, cross-cultural communication, influence, relationship building, interpersonal effectiveness, resilience, and adaptability. - Employ simulation-based and role-playing exercises to help participants apply soft skills in practical, real-world situations. - Foster discussions and activities to build consensus, enhance analytical thinking, and improve adaptability and execution in customer-facing scenarios. - Create a positive, inclusive, and engaging learning environment where participants feel encouraged to ask questions, participate actively, and practice new skills. - Establish ground rules and manage group dynamics to ensure productive interactions and respectful exchanges. - Gather feedback from training sessions to assess effectiveness and identify areas for improvement. - Work with the L&D team to refine training materials and delivery methods based on participant feedback and learning outcomes. - Stay current on adult learning theories and facilitation techniques to continuously improve training effectiveness and learner engagement. - Maintain accurate training records, including attendance, assessments, and feedback forms. - Prepare and update training materials and resources as needed. - Report training metrics and insights to the Learning & Development team leadership. You will love this job if you have - 2 years of experience in training facilitation, ideally with experience in both technical (software-focused) and soft skills training. - Proficient in a variety of adult learning methodologies, including lecturing, role-playing, problem-solving, flipped classrooms, simulations, coaching, and group activities. - Comfortable delivering training on software tools, specifically Salesforce, UKG, Wrike, Asana, Microsoft 365, and more. - Strong interpersonal and communication skills, with the ability to facilitate training in areas like leadership, management cross-cultural communication, influence, relationship building, customer orientation, analytical thinking, resilience, and adaptability. - Able to manage training schedules, track participation, and keep accurate records of learning outcomes and participant feedback.
Requirements
• 2 years of experience in training facilitation
• Experience in both technical and soft skills training
• Proficient in adult learning methodologies
• Comfortable delivering training on software tools
• Strong interpersonal and communication skills
• Ability to facilitate training in leadership and management
• Experience with cross-cultural communication
• Ability to manage training schedules and track participation
• Skilled in creating a positive and engaging learning environment
• Ability to gather feedback and refine training materials
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Job Type
Remote role
Skills required
Dynamics
Location
Costa Rica (Remote)
Salary
No salary information was found.
Date Posted
May 20, 2025
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Granicus
The Training Specialist at Granicus will facilitate technical and soft skills training for employees, utilizing diverse adult learning methodologies. This remote role focuses on enhancing employee proficiency in software tools and essential competencies.
