Job description

Position: Microsoft Office 365 Cloud Administrator Job Title: Office 365 Cloud Administrator Sunstates Security is hiring an Office 365 Cloud Administrator for our corporate headquarters in Raleigh, NC. The Office 365 Cloud Administrator is responsible for the day-to-day administration, configuration, and support of the organization’s Microsoft 365 environment, supporting approximately 350 users. This includes services such as Exchange Online, SharePoint Online, Teams, One Drive, and related security and compliance features. Key Responsibilities: • Provide Tier 2/3 support for end users, resolve escalated service tickets, and contribute to the stability, availability, and security of Microsoft 365 services. • Assist with deployment and provisioning of laptops and mobile phones. • Coordinate with MSP to troubleshoot issues and ensure compliance with security and regulatory standards. • Manage user identities, licenses, and roles in Microsoft 365 and Entra. • Administer core Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and One Drive. • Configure security features like MFA, Conditional Access, and DLP policies. • Monitor service health and respond to incidents and performance issues. • Support Microsoft Intune and mobile device management policies. • Maintain documentation of configurations and procedures. • Stay updated on Microsoft 365 features and best practices. Technical Skills: • Proficiency in Microsoft 365 administration and Power Shell scripting. • Understanding of identity management, security, and compliance in cloud environments. • Experience with Microsoft Intune or similar MDM platforms. • Ability to diagnose and resolve complex cloud service issues. Qualifications: • Associate’s or Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience. • Minimum of 3 years’ experience in Microsoft 365 administration. • Supporting environments with 300+ users. • Microsoft certifications preferred. • Strong analytical, problem-solving, and communication skills. • Self-motivated, able to work independently and in teams. Additional Information: • This is a full-time, in-office role in Raleigh, NC (not remote or hybrid). • Salary range: $80,000 - $95,000 DOE, plus benefits including weekly pay, 401k match, medical/dental/vision insurance, PTO, tuition reimbursement, and performance bonuses. Sunstates Security is an Equal Opportunity Employer. We accommodate employees to perform their jobs effectively. #J-18808-Ljbffr

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