Job description

Job Summary:The Network/System Administrator is responsible for the implementation, maintenance, and management of the organizations IT infrastructure. This role ensures the smooth operation of network systems, data security, and end-user support across multiple locations, while also researching and implementing new technologies to improve operational efficiency. Job Duties and Responsibilities: • Maintain and troubleshoot network infrastructure, including LAN/WAN, VPN, and cloud-based systems. • Provide technical support for 150+ users across multiple locations, including desktops, laptops, smartphones, tablets, and other devices. • Install, configure, and upgrade network software programs such as MRI, Nexus Payables, BudgetTrac, AutoCAD, Microsoft Office, Apple iOS, and Windows Server environments. • Manage Windows Server environments, including Active Directory, MS Exchange, MS SQL, and virtualization platforms. • Implement and manage security policies, firewalls (WatchGuard), data encryption, and endpoint protection solutions. • Manage disaster recovery planning, including backup and recovery solutions, ensuring business continuity. • Oversee cybersecurity strategies, including risk assessments, penetration testing coordination, and threat mitigation planning. • Maintain and improve the companys video conferencing systems and collaboration tools. • Research, recommend, and implement new hardware, software, and emerging technologies to improve efficiency and security. • Create and maintain technical documentation, network diagrams, and user guides for IT infrastructure and best practices. • Collaborate with third-party vendors and service providers to ensure optimal performance of IT systems. • Monitor system performance, analyze logs, and proactively resolve potential issues before they impact business operations. • Assist in the development and enforcement of IT policies, procedures, and security protocols to ensure compliance with industry best practices and regulatory standards. • Train employees on IT security awareness, best practices, and system usage. Required Qualifications and Experience: • Bachelors degree in Information Systems, Computer Science, or a related field. • 8+ years of hands-on experience managing Windows Server environments, network administration, and IT support. • Strong expertise in Windows Networking, MS Exchange, MS SQL, and Active Directory. • Experience with firewall administration, security protocols, and endpoint protection (WatchGuard Firewalls preferred). • Familiarity with Apple iOS devices and hardware in an enterprise setting. • Hands-on experience with server hardware, virtualization platforms, and backup solutions. • Strong troubleshooting and analytical skills to diagnose and resolve complex network and system issues. • Ability to work independently while effectively communicating with all levels of the organization, including executive leadership. • Knowledge of cloud computing platforms (e.g., Microsoft Azure, AWS) is a plus. • Experience managing IT asset inventory and lifecycle management. • Advanced IT certifications preferred, such as CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Professional (CCNP), or Certified Information Systems Security Professional (CISSP).

Requirements