Job description

About the position Responsibilities • Introductory level implementation and maintenance involvement of complex Office 365 • Provide application first-tier and second-tier support for issue resolution • Provide coordination of software interfaces between supported business applications with program development teams • Responsible for managing user access, licensing changes and Azure security group implementation • Hands on administration of Microsoft Office 365 cloud technologies • Continued self-lead training on O365 changes pertaining to Microsoft releases on each O365 product • Develop, Maintain and update O365 governance documentation with product owners & Sr Implementation Engineers • Maintain PowerShell scripts used to manage/support the O365 environment • Partners with IT and other external workgroups for the integration of applications that support Office 365 solutions • Assists staff with troubleshooting complex technical issues experienced by internal and external customers • Provides technical support and maintains uptime as defined within the IT acceptable standards • Addresses production issues experienced by O365 users • Responsible for designing, developing, and implementing high-quality applications using Microsoft Power Platform and Nintex • Develop custom solutions utilizing Microsoft Dataverse, SharePoint integration, Premium connectors and custom connectors • Implement complex business workflows and automate processes using Power Automate • Utilize Copilot Studio to enhance app development and user experiences with AI-driven features • Work closely with business stakeholders to understand requirements and translate them into technical specifications • Document development processes, workflows, and project details accurately • Adhere to best practices in coding, testing, and deployment • Availability for On-Call and after hour tasks Requirements • Knowledge of business processes for supported business groups • Knowledge of information technology systems, infrastructure and operations • Deep understanding of cloud computing technologies, business drivers and emerging computing trends • Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs • Knowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processes • Working knowledge of Agile development, Scrum and Application Lifecycle Management Skills • Strong people skills including the ability to interact with employees at all levels • Ability to meet expected delivery dates and the tasks necessary to achieve objectives • Competent in the use of Microsoft Office software • Strong written and oral communication skills • Good computer skills and conversance in information technology issues • Ability to make sound decisions and exercise good judgment • Proven experience with Canvas Apps and Model-Driven Apps development • Experience with Power Platform COE Kit and administration • Hands-on experience with Microsoft Dataverse, SharePoint integration, Power Automate, and Copilot Studio • Strong knowledge of SQL, JavaScript, and C# • Familiarity with Azure services and RESTful APIs • Experience with ALM (Application Lifecycle Management) in Power Platform Nice-to-haves • Experience in implementing, configuring, customizing, upgrading and administering and troubleshooting SharePoint Benefits • 401K matching • bonding leave for new parents (12 weeks, 100% paid) • tuition assistance • training • GM employee auto discount • community service pay • nine company holidays

Requirements