Job description

IntegraMSP is hiring a Senior System Administrator with MSP experience. This is a hands-on, high-impact role for someone who loves solving complex problems, leading infrastructure projects, and mentoring junior technicians in a fast-paced environment. We help clients grow through technology — and you'll be a key part of that mission. What You'll Do • Administer and support Microsoft 365 / Entra ID, Azure (IaaS/PaaS), Windows Server, Active Directory, SharePoint, and Teams. • Own Tier 3+ escalations — troubleshoot and resolve complex technical issues with urgency and precision. • Manage and support virtualization platforms (Hyper-V / Azure VM). • Provide advanced networking and security support: LAN/WAN, ZTNA, VLANs, VPNs, SASE, firewalls, IDS/IPS, and BDR solutions • Enhance security posture across client environments, including endpoint protection (EDR/XDR/MDR), SIEM platforms, and threat detection/response. • Lead and collaborate on cloud migrations, server deployments, and infrastructure upgrades. • Monitor and optimize internal IT systems and RMM/PSA tools (Datto RMM, Autotask); maintain accurate documentation, diagrams, and playbooks. • Engage with clients directly, including periodic onsite visits up to 1–3 times weekly within a 50-mile DFW radius (reliable transportation required). • Participate in new client onboardings and projects to technically align environments with IntegraMSP standards. • Mentor junior and mid-level techs; contribute to process, standards, and playbook improvements. • Participate in an on-call rotation for after-hours escalations and emergency support. What You Bring • 5+ years in a Managed Services Provider (MSP) environment. • Expert-level knowledge of Microsoft 365, Azure, Windows Server, and Active Directory. • Strong networking background: firewalls, switches, routers, VLANs, VPN configuration. • Hands-on experience with virtualization (VMware, Citrix, Hyper-V) and BDR platforms. • Proficiency with scripting (PowerShell, Python, API automation). • Security-first mindset: EDR/XDR/MDR, SIEM platforms, network segmentation, and modern threat detection/response practices. • Excellent troubleshooting, communication, and documentation skills. • Ability to prioritize, work independently, and thrive in a fast-paced, multi-client setting. • An always be learning new skills attitude. • Valid driver's license and reliable transportation for local client visits. Preferred / Nice to Have • Certifications: Microsoft (Azure, Security, M365), VCP, CompTIA (Network+, Security+), or equivalent. • Familiarity with MSP-specific tools (Datto RMM, Control One, Autotask, RapidFire Tools). • Experience with SQL, scripting for automation frameworks, and advanced security tooling. • Automate and script using PowerShell, Python, and API integrations to streamline processes and reduce repetitive tasks. • Prior experience leading client projects, scoping/estimating, and mentoring team members. Work Setup & Perks • Hybrid: mix of office, remote, and client onsite work. • Professional development: certification and training assistance. • Impact & variety: work across diverse SMB clients and modern cloud-first stacks. • Career growth: opportunity to evolve and grow • Compensation: Competitive Ready to make an impact? Apply today and help us transform IT into a true growth driver for businesses!

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