Job description

Business Analyst - BISD Hybrid About the Job • Duration: 1 Months Contract (possibility of extension) • Location: - Hybrid: Richmond, VA • Responsibilities: • Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs. • Develop expertise in customers//' business applications and organizational data management concepts, advocating for the customer throughout the SDLC. • Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution. • Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders. • Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes. • Decompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams. • Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations. • Identify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processes. • Assist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindset. • Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction. • Coordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress. Qualifications: • Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach. • 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews. • Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs. • Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals. • Strong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutions. • Proficient in understanding and developing acceptance criteria to ensure test cases meet customers needs/acceptance. • Experience with software development applications such as Azure DevOps and/or Jira. • Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server). • Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts. • Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders. Preferred: • Certified Business Analysis Professional (CBAP) • PMI - Professional in Business Analysis (PMI-PBA) • PMI - Agile Certified Practitioner (PMI-ACP) • Experience using Azure DevOps or Jira for agile software development and work item tracking. • Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.

Requirements