Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. About the Role: The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions. The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis, and project management and will function as a trusted advisor to the customer. Strong experience managing client expectations, project scope and strong leadership skills are necessary. The ability to engage with all levels of our client's team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role. Responsibilities: • Define and manage overall project goals and success criteria Work with clients on the creation and execution of the overall project plan Oversee all project deliverables and ensure they follow Capgemini methodology and best practices Provide overall project communication Provide regular project status and burn report to the client Identify, track and help resolve project issues, risks and dependencies Manage scope and track change requests Manage client relationship at the project level Collaborate with Microsoft or other partners for assigned engagements Establish resource plan to match budget and track burn Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports. Develop and maintain project reusable assets Qualifications: • Preferred 10+ years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles Strong communication skills Strong analytical skills with ability to learn quickly Experience in leading a team Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc. Preferred experience with other CRM software (Oracle, SalesLogix, Saleforce, etc.) Good to have Certifications: Microsoft Dynamics 365 for Sales Microsoft Dynamics 365 for Service Any additional Microsoft Dynamics certifications PMP: Project Management Professional CAPM: Certified Associate in Project Management CPMP: Certified Project Management Practitioner Associate in Project Management MPM: Master Project Manager PPM: Professional in Project Management PRINCE2 Foundation/PRINCE2 Practitioner"""" CSM: Certified ScrumMaster SAFe: Scaled Agile Framework Life at Capgemini: Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work Healthcare including dental, vision, mental health, and well-being programs Financial well-being programs such as 401(k) and Employee Share Ownership Plan Paid time off and paid holidays Paid parental leave Family building benefits like adoption assistance, surrogacy, and cryopreservation Social well-being benefits like subsidized back-up child/elder care and tutoring Mentoring, coaching and learning programs Employee Resource Groups Disaster Relief

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