Job description

Purpose of Job The Senior CDP Data Analyst will play a key role in the design, development, and ongoing enhancement of our internally built Customer Data Platform (CDP) enabling unified customer insights and driving data-informed decisions across the organization. Job Duties and Responsibilities (Essential Job Functions) Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations. • Partner with Data Engineering, Architecture, and Business stakeholders to define data requirements and use cases for the CDP. • Contribute to the design of data models, schemas, and integration logic that support a 360° view of the customer. • Analyze customer data across systems (CRM, web, transactional, support, etc.) to identify patterns, segmentation opportunities, and behavioral insights. • Develop and maintain dashboards, reports, and visualizations that support customer analytics and business decision-making. • Ensure data quality, consistency, and governance across the CDP by defining validation rules and monitoring processes. • Translate business needs into technical specifications and collaborate with developers to implement scalable data solutions. • Support iterative development by testing new features, validating data outputs, and recommending enhancements. • Advocate for data best practices and help establish standardized customer metrics and definitions across teams. • Perform other duties as requested or as needed to fulfill the purpose of the job. Performance Expectations • Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management. • Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism. • Establish and maintain positive and productive work relationships with all staff, customers, and business partners. • Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development. • Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities. Qualifications Education: • Bachelor's or Master's degree in Data Science, Analytics, Statistics, Computer Science, or related field. Experience: • 5+ years of experience in data analysis, with a strong focus on customer data and cross-platform integration. • Strong experience with data visualization tools (Power BI, Tableau). • Familiarity with building or contributing to custom data platforms or data products. • Experience with customer journey analytics, segmentation modeling, or personalization strategies preferred. • Exposure to agile development environments and product-oriented data work preferred. Knowledge and Skills: • Advanced proficiency in SQL and Python, R, or similar languages for data manipulation and analysis. • Understanding of cloud data architectures (Azure, AWS, GCP) and modern data warehousing concepts. • Excellent communication skills and ability to work cross-functionally with technical and non-technical teams. • Knowledge of data governance frameworks and data privacy regulations (GDPR, CCPA) preferred. Wage: $112,000.00 - $141,000.00 annually; actual wage is based upon education and experience. Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP) Location: This position is open to remote work hiring within the U.S. mainland, or if the candidate is local to the Eden Prairie, MN home office, will be on-site at this location with work from home flexibility. Equal Opportunity Employer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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