Job description

(MSP) Senior System Administrator / Projects Engineer Company Overview: We are an IT services firm specializing in helping small to medium-sized companies maximize their IT investments in a cost-effective and strategic way. We are seeking a (MSP) Senior System Administrator / Projects Engineer with a proven track record in the Managed IT industry to join our dynamic team. This role is ideal for an experienced professional who thrives on solving complex technical challenges while delivering exceptional client service. Position Overview: As a (MSP) Senior System Administrator / Projects Engineer in the Lubbock, Texas, area you will play a pivotal role in managing and enhancing the IT infrastructure of our diverse client base. You will be responsible for delivering high-level technical expertise, designing robust systems, and implementing cutting-edge solutions. This role combines technical acumen, leadership, and client-facing responsibilities, requiring the ability to build strong client relationships and manage projects effectively. Key Responsibilities: • Azure Migration Projects: Lead end-to-end Azure migration projects for various clients, including planning, analysis, design, implementation, and post-migration support. • System Troubleshooting: Diagnose and resolve network, server, and infrastructure-related issues for both internal and external clients. • Technical Expertise: Apply best practices and provide subject matter expertise during project and support engagements. • Escalation Support: Act as a technical escalation point for junior engineers and project managers, offering mentorship and guidance. • Client Consultation: Participate in client meetings to provide technical insights and develop strategic IT roadmaps, while managing client expectations. • Collaboration: Work closely with team members on technical projects and initiatives to ensure seamless execution and delivery. Qualifications and Requirements: • Experience: Previous experience working for a Managed Services Provider (MSP). • Technical Proficiency: • Expertise with Windows Server, Active Directory, and Group Policy. • Strong experience in virtualization technologies (VMware or Hyper-V). • Extensive knowledge of M365 administration and migrations. • Professional experience with Azure migrations, specifically moving on-premises workloads to Azure. • Proficiency in standard network infrastructure installations and upgrades (VPNs, routers, firewalls, switches, WAPs). • Familiarity with security hardening (anti-virus, email filtering, dual-factor authentication, secure remote access). • Certifications (Preferred): • Microsoft Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert). • VMware Certified Professional (VCP). • Cisco certifications (e.g., CCNA or CCNP). • ITIL certification for service management. • Soft Skills: Strong problem-solving, communication, and adaptability skills, with a client-focused mindset. Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Compensation Package: • Bonus opportunities • Yearly pay Schedule: • 8 hour shift • Monday to Friday Experience: • MSP: 2 years (Required) • Microsoft Azure: 3 years (Preferred) • IT project management: 2 years (Preferred) Ability to Relocate: • Lubbock, TX 79404: Relocate before starting work (Preferred) Work Location: In person

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