Job description

ABOUT ALLIANCE COLLEGE-READY PUBLIC SCHOOLS Alliance College-Ready Public Schools is one of the largest and most successful nonprofit public charter school networks in the nation, operating 26 high-performing, middle and high schools that educate nearly 13,000 scholars who make up the heart of Los Angeles’ Latinx, Black, and recent immigrant communities. Alliance schools have been recognized as among the best in the nation by U.S. News & World Report, Newsweek, the U.S. Department of Education, and the California Department of Education. Since opening our first school in 2004, 95% of Alliance scholars have graduated from high school. We strive to uplift our scholars and their communities by fostering unparalleled educational opportunities that encourage scholarly thought, resilient learning, powerful communication, mind-body wellness, and community advocacy. To learn more, visit www.LAalliance.org . ROLE SUMMARY Alliance College-Ready Public Schools is seeking a Manager, Information Technology (Network & Systems Administrator) to support and maintain network and server infrastructure across our schools and Home Office. This role will primarily work remotely, providing high-level IT support and guidance to Junior Network Administrators while ensuring overall system stability and security. Travel to school sites will be required for projects and on-site support. Attendance at weekly team meetings and monthly Home Office meetings is also required. ESSENTIAL RESPONSIBILITIES • Oversee and maintain network and server infrastructure, including firewalls, routers, switches, access points, servers, network monitoring, and backup systems. • Provide remote and on-site support to resolve escalated IT issues, ensuring minimal downtime. • Support Junior Network Administrators with troubleshooting, maintenance, and network optimization. • Manage Active Directory, Group Policy, and cloud-based services such as Google Workspace. • Implement and maintain cybersecurity best practices, including monitoring for potential threats. • Conduct regular network and system audits to identify performance improvements and security enhancements. • Assist in the planning and execution of IT projects, including system upgrades, deployments, and migrations. • Maintain documentation of network and system configurations, troubleshooting procedures, and IT policies. • Support integrations with Alliance’s data & technology systems, including Alliance’s student information system (PowerSchool). • Coordinate with vendors and service providers for IT-related purchases and support. • Travel to school sites as needed for special projects and on-site troubleshooting. • Collaborate with other Home Office IT staff to provide timely resolution of Information Technology tickets. • Provide technical support to users regarding hardware, software, and network-related problems. • Collaborate with the Director, Information Technology to ensure proper maintenance of hardware, software, and other technical equipment (DVRs, PBX/VoIP phones, printers, etc.). THE IDEAL CANDIDATES WILL HAVE • Commitment to Alliance’s core beliefs and educational philosophy. • Strong problem-solving skills and the ability to work independently in a remote environment. • Excellent communication skills and a customer-service mindset. • Experience managing enterprise-level IT infrastructure, including Cisco networking equipment. • Knowledge of BGP and EIGRP routing protocols. • Experience with switching protocols, including Spanning Tree Protocol (STP), Port-Channel, VLAN, and Voice-VLAN. • Familiarity with Microsoft Active Directory, Group Policy, and cloud-based solutions. • Knowledge of Mac systems and Google platforms. • Understanding of cybersecurity best practices and tools. • Ability to support and mentor junior IT staff. • Reliable transportation for school site visits. • Knowledge of PowerSchool is a plus. • Strong customer service orientation including timely response to customer needs. MINIMUM QUALIFICATIONS • 3-5 years of experience in network and systems administration. • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience). • Experience with Cisco networking devices and Microsoft Active Directory. • Relevant certifications such as CompTIA Network+, Security+, or Cisco CCNA are preferred. WORK LOCATION This is a hybrid position requiring some travel to school sites for projects and support. Attendance at weekly team meetings and monthly Home Office meetings is required. Candidates must be based in the Greater Los Angeles area and have reliable transportation. The successful candidate will be given a $400 work-from-home set-up allowance and receive a monthly stipend of $100. BENEFITS In alignment with our commitment to equity for our scholars, Alliance is committed to equity and transparency for our team and offers competitive salaries commensurate with experience as well as generous retirement and health benefits. This position is exempt. • Relocation: Individuals residing outside of the Greater Los Angeles area are eligible for a relocation bonus of $5,000 for individuals and $7,500 for new staff with families/partners. • Health Insurance: Medical, dental, and vision plan options that are covered at 100% of monthly premiums for individual employees and at least $1,000 per month towards medical family plan premiums. Please click HERE for more information on health insurance. • Retirement: Alliance Home Office employees are eligible for a retirement allowance equal to 7.5% of their regular yearly earnings. Please click HERE for more information on retirement. • Paid Leave: Regular full-time 12-month employees receive 8.5 weeks of vacation and paid time off. Additionally, full-time employees accrue 3 weeks of flexible paid time off per year and receive 27 other paid holidays as part of our network calendar. • Professional Development: At Alliance, we believe in supporting staff growth and development. Home Office staff are allocated $500 per year for professional development expenses. COMPENSATION $72,000.00 - $105,000.00 APPLICATION PROCESS Interested candidates should submit an application. Please note that only candidates who are selected for an interview will be contacted. Unfortunately, we are not able to sponsor or support applicants on visas at this time or in the foreseeable future. DIVERSITY, EQUITY, AND INCLUSION Alliance College-Ready Public Schools is dedicated to fostering an inclusive, anti-racist, pro-Black community that celebrates diversity, equity, and the unique identities of all scholars and staff. Nearly two-thirds of our teachers and administrators identify as people of color, reinforcing our commitment to representation and the power of diverse role models. We recognize the richness of the cultures and communities we serve, and we believe that embracing and empowering these identities is essential to the success and pride of our scholars. Working at Alliance means joining a movement to drive transformative change, nurture resilience, and build lifelong, meaningful connections with scholars and their communities. Champion Alliance’s Anti-Racist, Pro-Black Mission: The strongest candidates will bring a commitment to Alliance’s mission of building an anti-racist, pro-Black community that prioritizes the success and well-being of Black and Brown scholars. Candidates should have a passion for promoting equity through anti-racist, student-centered teaching practices that celebrate racial and cultural identities. This role is rooted in service to systemically underserved communities in Los Angeles, helping scholars graduate “college-ready” with pride in who they are. This job description is subject to change at any time based on the evolving needs of the organization. • Alliance College-Ready Public Schools are tuition-free public charter schools that do not discriminate against any scholar, parent, community member, or staff member based on actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics. • Alliance College-Ready Public Schools requires that all team members be fully vaccinated against COVID-19 for the safety of our students, family, and staff. Team members may apply to seek a medical exemption. Regardless of your current vaccination status, our team can advise you on how to fulfill this important requirement so that you can start the position in a timely way. • Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and other underrepresented people tend to only apply when they match every criterion. If you think you meet some of the qualifications, but don't necessarily check every box in the job description, we encourage you to still apply. If you have questions contact the Staffing Team at JoinUs@laalliance.org .

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