Job description

Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. THE RECRUITMENT RANGE FOR THIS POSITION IS LIMITED TO $93,557. Salary offers for the selected candidate are based on the candidate's education and experience related to the position, as well as our agency budget and equity. This position is in the Information Technology Division. The Department of Justice Information Technology Division is responsible for the design, development, and deployment of new business applications and continuous support of existing applications for the Department of Justice. The Division is responsible for supporting all networking associated with the DOJ computers, for assessing needs for required hardware and system products needed to support the infrastructure and for operating a Customer Support Center (CSC). The infrastructure is a mission critical environment supporting the Department and criminal justice users. The Division is constantly engaged in research and planning to position its environment to be consistent with North Carolina’s statewide technical architecture as well as mandates from the General Assembly. The purpose of this position is to provide overall server support functions including but not limited to maintenance and care of VMWare and server infrastructure, Data center operations, data protection services and devices and maintaining a healthy Active Directory environment. Assist team members or other staff at ITD in resolving complex issues with servers that may be affecting applications. This position will contact and work with vendor support to resolve issues, provide support for the Windows operating system and VMware vSphere platform, and provide system administration support for the configuration and maintenance of M365 and Azure/AWS environments. • This position work with our user base to solve server-related issues including permission and access issues. Provides support for DOJ users in restoring deleted or lost files. Utilize ITD backup system and software to effectively assist users in restoring files and/or databases to resolve issues. • This position provides support for NCDOJ Security Operations Center tasks. This includes using MS Defender Suite of tools to remediate cyber threats to our M365 and on-premises environments. • This position installs, configures and maintains physical servers and equipment in the DIT Eastern and Western Data Centers. • This position will serve as backup for other team members on the infrastructure team. Note to Current State Employees: The salary grade for this position is DT09. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result. The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits. The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs ’and Criminal Justice Education and Training Standards Divisions. Management Preferences: • Ability to manage highly complex projects that have high impact, involving significant changes to infrastructure or the implementation of emerging technologies. Ability to exercise final technical decision. • Ability to apply technical judgment to plan and organize tasks to achieve desired outcomes. • Ability to serve as technical resource to others in the installations, modification or enhancement of operating systems. • Thorough knowledge of the resident operating systems, security systems software, and the architecture design of the most complex systems. Bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming; or Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming; or an equivalent combination of education and experience. Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer. Using the terms "See Resume" or "See Attachment" will not be accepted, and your application will be rejected as incomplete. Cover letters are highly encouraged but not required. Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application. If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable. Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency. Any licenses or certificates must be included in the appropriate section of the application form. Applicants seeking Veteran's Preference must attach a copy of their DD-214 or discharge orders. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22. Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled. If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office. The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act. CONTACT INFORMATION: NC Department of Justice Human Resources Office humanresources@ncdoj.gov

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