Job description

Overview The Core Systems Administrator will facilitate the effective use of the Core Banking system by applying technical knowledge to support, automate, and enhance the system. Serve as the administrator of the Opcon Enterprise Automation system, adhering to standards and performing daily, monthly, and annual tasks to support core system operations. Analyze projects to identify and propose solutions that may include opportunities to automate functions, streamline data interactions between systems, and ensure accurate, efficient, and effective operations for credit union staff. Maintain a working knowledge of third-party systems that directly interact with the Core Banking system, with a focus on integration. About Frontwave Credit Union: Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and manage over a billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology. What’s In It For You: Competitive pay, 401k matching, mortgage and auto discounts. 9-27 days of PTO per year (based on tenure) and 10 paid holidays. Affordable medical, dental, vision health plans, and Flexible Spending Account. Employee Assistance Program with a variety of services. Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year. Culture of excellence and continuous improvement. We strive to be the best place you’ve ever worked! Responsibilities Essential Duties and Responsibilities: Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations as well as Credit Union policies and procedures: • Perform regular system monitoring of core banking system, ensuring processes are performed in a timely and accurate manner. • Create and modify automation schedules and tasks using OpCon, Microsoft PowerShell, or other approved technologies. • Assist with the testing of core systems software releases. • Occasional on-call after-hours support during night and weekends to support the core systems. • Assist with the implementation of new processes, working with vendors and other departments as needed. • Proactively seek opportunities to leverage our core systems to their fullest potential including implementation of interfaces and new features that are introduced as part of system upgrades. • Respond to and resolve core systems support requests. • Participate in disaster recovery tests. • Create and maintain documentation for daily, weekly, monthly, and yearly tasks, and other needed documentation. • Accomplish organizational goals by taking ownership of new and varied requests; explore opportunities that add value to the department. • Manage core systems databases with consideration of space, access/security, and purpose. • Continually build knowledge by participating in educational opportunities, reading professional publications, attending conferences, and participating in professional organizations. • Protect the organization's value by actively keeping information confidential and performing duties with a security-focused mindset. • Document and update procedures. Qualifications Bachelor’s degree in computer science, information systems, or similar is preferred. Two years’ experience working in a financial institution or similar industry is preferred. General understanding of Windows operating system and Microsoft Office applications. Experience using a core banking system, such as Corelation Keystone, JHA Symitar, or Fiserv DNA is preferred. Salary Range: $33.59 -$50.38 Service Excellence Standards When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.

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