Job description

Salary: INODE is a leading information technology (IT) professional services Women Owned Small Business (WOSB) specializing in IT infrastructure, systems engineering, business intelligence, and data science services for federal, state and local organizations. We are seeking for an experienced systems administrator with a strong skillset in MS Office 365 and desktop support maintenance to join our team as a Client System Administrator I to support the USAF on an IT Support Services contract. A Client System Administrator I will provide first-level technical support to end-users in both hardware and software applications. This is a salaried position, full-time, onsite at the Maxwell Air Force Base Gunter Annex. Job Requirements: • Must be a US Citizen • Must have an active US DoD Secret or higher clearance • Active IAT Level II or higher certification • Available to work onsite Monday-Friday varying hours • Assist in the setup, configuration, and maintenance of client systems, including desktops, laptops, and mobile devices. • Perform basic troubleshooting, software installations, and updates to ensure optimal performance and user productivity • Assist in user training and education on system usage, best practices, and security protocols to enhance user competence and system security • Diagnosing and resolving system issues, providing technical support to users, and ensuring minimal downtime • Working directly with clients to understand their needs, address their concerns, and provide solutions. • Continuously seek opportunities to optimize system performance and reliability • Ability to identify and resolve problems quickly and efficiently • Ability to work in a team and with a team without conflict Education and Experience: • High School Diploma or GED • 2+ years of experience in an IT related field • 3+ years of experience in IT help desk or desktop support roles • Microsoft 365 Certified: Modern Desktop Administrator Associate (Desktop Admin) required • Active CompTIA Security+ CE or equivalent certification required • Good understanding of hardware, software, operating systems, networking, and security principles necessary • Experience with Active Directory and basic networking administration necessary • High attention to detail • Superb documentation skills • Superb communication skills • Self-motivated to continuously grow skillset and stay at the forefront of technology evolution • DoD experience preferred At INODE, we know that employees who are valued, involved, and both encouraged and supported to grow are what drives our success. As such, we offer a comprehensive benefits package including: • Monthly Office Support Stipend • Training and Tuition Plan • 401K Safe Harbor IRA with 3% Employer Contribution and Profit-Sharing Options • Complimentary Financial Advisement • Healthcare - Medical, Dental, Vision • Life and AD&D Insurance • Short and Long-Term Disability Insurance • Benefits Advocate Access • 11 Paid Holidays per Year • Vacation Leave • Sick Leave • Military, Bereavement, and Parental Leave • Fitness Membership Sponsorship • Identity Theft and Legal Protection Services • Employee Referral Program • Cash Bonus Incentives for Business Growth ++Final base salary compensation will be determined based on factors such as geographic location, skills, education, certifications and/or experience. Hiring at the maximum range would not be typical in order to allow for future & continued compensation growth.++ Securing Your Data Beware of fraudulent job offers using INODEs name. INODE will never request payment-related details or advancement of money during the application process. Legitimate communication will only come from inodeink.com or jobs @inodeink.com. Communication my come via text message from one of our recruiters at times. We will never ask for personal info or payment via text message. If you receive suspicious emails asking for payment or personal information, contact us immediately at hr @inodeink.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Requirements