Job description

Requirements • Experience in supporting SaaS applications as DevOps or TechOps support, • Experience with DevOps tools and technologies -, • 6y Proven experience with Kubernetes & Dockers, • 6y Proven experience with AWS/Azure in a production environment experience in scripting language (Bash / Python), • Experience with databases, such as Kafka, Spark, Cassandra, ElasticSearch, and Redis, • Extensive experience with CI systems (AzureDevops advantage) and Git, • Experience with at least 1 IaC language such as AWS CDK, Cloudformation, Azure BiCep, • Experience with CI/CD pipeline automation, • Demonstrated ability to adapt, context switch and cope with operational challenges, • Being result-driven, demonstrating problem-solving abilities and analytical skills, • Ability to work in an on-call environment, • Permanent U.S. work authorization is required, • Periodic travel abroad What the job involves • As a Senior DevOps Engineer, you will be responsible for monitoring, troubleshooting, supporting ongoing development efforts, and improving the company's production services, • Analyze customer problems, identify root causes, and prioritize and dispatch support flow (including escalation management), • Take full ownership of Production service including deploying new releases/hotfixes to production and monitoring, • Handle technical escalations, troubleshooting, and resolving complex technical issues beyond Tier 1 level support, • Triage bugs, quickly identifying and prioritizing bugs, and working with developers to resolve them, • Maintain comprehensive product and support process knowledge, • Support customer integration and 3rd party tools, • Monitor the performance of the organization’s technology infrastructure, • Automate tasks and processes related to software delivery (Pipelines), • Ensure compliance with industry regulations, • Collaborate effectively with other teams within the organization (R&D, CS, Tier1)

Requirements