Hexaware Technologies is seeking a Dynamics 365 Lead Consultant to design and deliver Customer Service solutions. The role involves technical leadership, system integrations, and data migrations in Washington, DC.
What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day. What would you do? Position: Dynamics 365 Lead Consultant Location: Washington DC (4 days onsite in a week) Summary Experienced technical lead to design and deliver Dynamics 365 Customer Service solutions, drive integrations and data migrations, develop custom components, and provide hands-on technical leadership. Key responsibilities • Lead architecture, design and development for Dynamics 365 Customer Service implementations • Plan and execute system integrations and data migration strategies • Develop plugins, custom workflow activities, portals and web integrations • Build and maintain reports and ETL processes (SSRS, SSIS) and RESTful APIs • Provide technical leadership, code reviews and mentoring for development teams • Support platform monitoring, tuning, security and compliance Required skills • 8+ years in Microsoft Dynamics 365 Customer Service development and delivery • Hands-on experience with Power Platform: PowerApps, Power Automate, AI Builder • Strong development skills in C#, .NET Framework/.NET Core and Dynamics plugins • Experience with integrations, data migration techniques and REST APIs • Familiarity with Azure integration services (Logic Apps, Functions, API Management) • Knowledge of Power Platform security basics and platform optimization Nice-to-have • Experience with Dynamics Portals, Outlook integration and Power BI • Certifications in Dynamics 365 / Azure Equal Opportunities Employer: Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply. Find out more at Hexaware.com
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