Job description

About the position Responsibilities • Interacting daily with users and ALIS/LM leadership. • System/database/software/firewall/account maintenance and monitoring. • Maintaining smooth, secure operation of multi-user computer systems through coordination with peers, Tier2 and engineers. • Laptop re-image, troubleshooting, account maintenance. • Regular monitoring of systems/applications for availability and performance. • Training ALIS Administrators and users on the ALIS system as needed. • Scheduling and leading installations, modifications, and maintenance of training systems. • Supporting and coordinating verification and validation of installations and modifications to systems. • Acquiring and submitting metrics for review, documenting system anomalies, and submitting relevant data to appropriate organizations for analysis and resolution. • Collaborating with other organizations to improve operational performance and configuring systems to operate within approved guidelines. • Interfacing directly with customers and personnel to resolve 'break/fix' issues, establish approved access to resources, and ensure system services are available to support daily academic operations. • Ensuring compliance with all approved procedures and guidelines, and supporting respective audits. Requirements • Candidate must have an active Secret clearance or higher with final clearance adjudication within the last six years and be able to qualify and hold a Special Access Program (SAP) clearance. • Completed DoD IAT Level II certification (Security+, CySA+, or CCNA). • 3-5 Years IT experience of any combination in system/database/network/mission planning- administration. • Strong oral and written communication skills. • Proven experience working in a collaborative environment with cross-functional teams and stakeholders from a variety of backgrounds. • Ability to work in a team environment. • Must be capable of working multiple shifts, including some weekends, to execute critical maintenance and troubleshooting. • Proficiency in Microsoft Office products (Word, PowerPoint, and Excel) is required. Nice-to-haves • Experience working with Foreign Military Sales (FMS) customers is preferred. • Ability to brief and teach technical information to both internal and external audiences. • Ability to lead and mentor other team members. • Previous experience working with the Finnish Air Force as a customer is desirable. • Experience Troubleshooting Applications. • Account Maintenance with Active Directory/Oracle/CRM. • Disaster recovery: backups and restores of physical servers, virtual machines, databases and network equipment. • Virtual Machine Management Service (Hyper-V / VMware). • Maintaining/upgrading system hardware and startup/shutdown of rack components. • Applying updates, anti-virus/anti-spyware updates, and patch updates. • Red Hat Enterprise Linux System Administrator. • Importing/Exporting large data volumes. • Knowledge of Windows Server and Desktop Operating Systems (Server 2019, Office, Win 10, etc.) Benefits • Relocation and housing assistance are available. • Accompanied status available for qualifying dependents. • Foreign location premium available. • Flexible work schedules. • Paid time off benefits.

Requirements