Job description

This position is for a talented and experienced IT Helpdesk leader to join this organization and lead all support, and infrastructure staff, ensuring optimal performance of hardware, software, networks, and mobile devices used throughout the organization. You will be overseeing system administration and technical troubleshooting across a manufacturing environment with multiple locations across the US. Client Details This organization is an industry leading manufacturing organization with locations across the US and around the world. Description This position is for a talented and experienced IT Helpdesk Manager to join this organization. The successful candidate will lead all IT operations & IT infrastructure, manage a team, and be responsible for all hardware, software, networking and mobile devices across this organization! Please note this role is 5 days on-site. No hybrid schedule is on offer, but occasional remote flexibility is ok. Profile The successful IT Helpdesk Manager will have: • Bachelor's degree in Information Technology, Computer Science, or related field. • 8+ years IT experience in a helpdesk, support role - preferably have managed an organizations helpdesk for 3+ years • Leadership and people management expertise • Experience managing a multi-location environment • An extensive Windows background, and be an expert in Microsoft technologies, including Exchange, Active Directory, SharePoint, Office 365, and Azure Cloud. • Mobile device management experience • Knowledge of network administration & security • Manufacturing industry experience • Knowledge of ERP systems is also beneficial but not required. Job Offer Excellent benefits, including: • Medical, Dental & Vision Insurance • 10% Annual bonus on offer • Matching 401k • Generous PTO Please note this is a 5 days on-site position. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Requirements