Job description

System Administrator L2 RB - TS/SCI Poly required Annapolis Junction, MD • Information Technology Apply Now The Level 2 System Administrator shall have the following responsibilities and capabilities: • Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. • Manages IT system infrastructure and any processes related to these systems. • Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/ server/ storage/ network devices, mobile devices, etc. • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. • Provides support for the escalation and communication of status to agency management and internal customers. • Provides support for the dispatch system and hardware problems and remains involved in the resolution process. • Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. • Manage the daily activities of configuration and operation of IT systems • Provide assistance to users in accessing and using IT systems • Optimize system operations and resource utilization, and perform system capacity analysis and planning Desired Skills (knowledge and/or experience): • Automation using Ansible, Python, and BASH • CI/CD Continuous Integration/Continuous Delivery • Containerization with Kubernetes, Docker, Ansible, Swarm • Git repository management • Knowledge of configuring and managing both Windows and Linux DHCP and DNS servers and clients • Proficient in Linux distributions such as RHEL, CentOS, Ubuntu, and Debian. Knowledge of Linux systems processes, file systems, networking and offline repository configurations • Familiarity with cloud-native technologies such as cloud providers (AWS, Azure, GCP), container registries (Docker Hub, Google Container Registry), and cloud-based logging and monitoring tools (e.g., ELK Stack, Prometheus) • Experience with automation tools such as SaltStack, Puppet, or Chef • Familiarization, management, and deployments with common hypervisors such as VMware, proxmox, or openstack. Qualifications: Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree. Apply Now

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