The Network Operation Center Senior Systems Administrator at Florida International University is responsible for providing systems administration support for critical enterprise applications and infrastructure. This role involves managing cloud infrastructure, optimizing systems, and ensuring high availability of university applications.
About FIU Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university. Job Summary Provides application, Windows and Linux systems administration support for critical Enterprise Systems applications and infrastructure. Including virtualization environments, and associated infrastructure to include: designing systems, installations, troubleshooting complex problems, patch management, performance monitoring and tuning. • Leads installation, management and optimization of critical enterprise monitoring environment, to ensure high availability of critical university applications all across the infrastructure, MMC,DR and clouds. • Leads the management and optimization of critical cloud infrastructure in Azure, which providing support to the to various critical university applications. • Leads the NOCs effort in DevOPS adoption. This is a critical task to ensure IT services are provided in a streamline and most efficient fashion. • Provides application and system support for FIU Enterprise Cloud solution. • Works with other Systems Administrators to ensure that knowledge transfer takes place for the purpose of having cross trained and/or backup administrators and maintains skills by reading technical manuals and attending training education courses when possible. Coordinates the implementation of changes to, and maintenance of, previously mentioned servers, programs/applications residing on said servers and maintenance of subsystems in support of the hardware and software architectures. • Responsible for implementing and monitoring DoIT rules and policies and for recommending new and improved procedures to effectively manage the assigned area of responsibility. Assists in development of administrative procedures for systems assigned. Frequent contact with users, vendors and other universities and agencies for the purpose of sharing information. Responds to client departmental requests using written, oral and face-to-face interaction. • Researches, recommends, plans and implements new server technologies for DoIT. • Creates and maintains documentation for all servers, applications, tools, scripts and procedures. • Ensures that system and data security requirements are met by adhering to security guidelines and procedures, which include, but not limited to item such as: monitoring system logs, installing applicable patches in a timely manner, performing periodic vulnerability scans, subscribing and monitoring vulnerabilities published on security lists such as Bugtraqs and CERT, closing all ports that are not needed for the system and/or associated application to function and use available tools such as ports entry, firewall products, port-scanners to guard against system compromises that each system is documented, which includes, but is not limited to: startup/shutdown procedures, backup/recovery procedures, operating installation and configuration procedures, application installation and documentation common problems and resolutions. • Automates as many day to day server tasks as possible through scripting, programs and is responsible for ensuring all servers are successfully backed up to a tape backup system. • Performs essential duties during any emergencies, such as hurricanes, storms and/or any other University emergency closing. Minimum Qualifications Bachelor's degree in a technology related field and four (4) years of experience in systems administration; OR eight (8) years of experience in systems administration Job Category Administrative Advertised Salary $70,000 - $80,000 Work Schedule Begin time: 2:30 PM End time: 11:00 PM Pre-Employment Requirements Expanded Background Check Other Information • Ability to work evenings and weekends. • Ability to travel locally and nationally. • Ability to work flexible hours as needed. How To Apply Prospective Employee If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume. • This posting will close at 12:00 am of the close date. How To Apply Current Employee As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications". To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing. Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format. • This posting will close at 12:00 am of the close date. Disclosures Clery Notice In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/. To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station). Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.
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