Job description

We're Hiring: D365 CE Functional Consultant (Remote - USA) Join a forward-thinking team transforming customer experiences with Microsoft Dynamics 365. About the Role: We are seeking a talented and motivated Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing team. This fully remote role offers the opportunity to work with top-tier clients across the U.S., helping them optimize and transform their sales, service, and marketing operations using the power of Microsoft Dynamics 365. What You'll Do: • Lead the analysis, design, and implementation of D365 CE solutions tailored to client needs • Collaborate with cross-functional teams to define business requirements and translate them into functional specifications • Configure D365 CE modules (Sales, Customer Service, Marketing, etc.) to support business processes • Deliver engaging training sessions and support user adoption • Provide ongoing support and optimization of deployed solutions • Stay current on Microsoft's roadmap to advise clients on future enhancements and capabilities What We're Looking For: • 3+ years of experience with Microsoft Dynamics 365 CE (CRM) • Strong understanding of Sales, Customer Service, and/or Marketing modules • Proven ability to gather and translate business requirements into functional designs • Experience working in Agile environments and with Power Platform integrations (Power Automate, Power Apps, etc.) • Excellent communication and stakeholder management skills • Microsoft certifications (e.g., PL-200, MB-210) are a plus What We Offer: • 100% Remote work environment (U.S. based only) • Competitive salary and benefits package • Career development and certification support • Work-life balance and flexible scheduling • A collaborative, inclusive, and innovative team culture Apply Today If you're passionate about solving real-world business challenges with Dynamics 365 and want to make a meaningful impact-let's connect! Send your resume to: j.boudreaux@nigelfrank.com

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