Job description

Position Overview: We are seeking a knowledgeable and proactive Microsoft Office 365 Administrator and Governance Specialist to join our team. The ideal candidate will have deep expertise in managing and governing Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Microsoft Entra ID. This role involves overseeing platform configuration, security, compliance, and lifecycle management, while also empowering end users through education and governance best practices. ________________________________________ Key Responsibilities: • Platform Administration: Configure, maintain, and optimize Microsoft 365 services to ensure secure, reliable, and scalable operations. • Governance & Compliance: Implement and enforce governance policies across M365 workloads, including data loss prevention (DLP), retention policies, access controls, and auditing. • User Enablement: Educate and support end users on best practices, tools, and features to foster responsible usage and improve productivity. • Monitoring & Reporting: Continuously monitor service health, usage patterns, and compliance metrics. Generate actionable reports and dashboards. • Integration & Automation: Leverage PowerShell, Graph API, and other tools to automate administrative tasks and integrate M365 with other enterprise systems. • Collaboration: Partner with business units and IT teams to gather requirements, troubleshoot issues, and deliver solutions aligned with organizational goals. • Lifecycle Management: Manage user provisioning, license assignments, and group policies across the Microsoft 365 ecosystem. ________________________________________ Qualifications: • Experience: Minimum of 3 years administering Microsoft 365 services with a strong focus on governance, security, and compliance. Familiarity with Microsoft Purview, Microsoft Entra ID, and Power Platform integration is a plus. • Skills: o Proficiency in Microsoft 365 admin centers and tools (Exchange, SharePoint, Teams, Entra ID). o Strong understanding of compliance frameworks and governance models. o Experience with scripting and automation using PowerShell and Graph API. o Ability to analyze and interpret usage data and compliance reports. o Familiarity with identity and access management, conditional access, and MFA. • Communication: Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences. • Education: Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. Microsoft 365 certifications (e.g., MS-102, SC-300) are a plus. • Additional Skills: Experience with change management, incident response, and cross-functional collaboration in a hybrid or remote environment. Experience with AvePoint Cloud Management for Microsoft 365 a plus.

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