Job description

POSITION PURPOSE: Responsible for performing Azure Cloud and Domain administration duties including but not limited to user management, DNS, DHCP, and Group policy. Installs and manages Server and Network infrastructure. Provides technical support to end users. Review system logs and remediate technical issues. Notifies manager of significant problems and recurring errors in network systems. Analyze, assess, plan, and enact security measures to help protect the company from security breaches and attacks on its data, computer networks and systems. ESSNTIAL FUNCTIONS AND BASIC DUTIES: Manage user identities and access to both Cloud and on-prem services. • Maintain Active Directory, Azure, and Office 365 components. • Manage and maintain application servers and virtual infrastructure. • Performs systems maintenance tasks, such as software upgrades, back-ups, recovery and file maintenance. • Configure, and test server software and resolve technical problems. • Monitors and maintains software licensing and maintenance agreements. • Administers, installs and troubleshoots a variety of operating systems • Ensures that effective security measures are in place to protect network data. • Identify, monitor, assess, and counter the threat posed by cyber actors against our information systems. • Install configure and Manage networking devices. • Remediate Server related software issues. • Responsible for maintaining written procedures for position. • Demonstrates Essential core values through work ethics and interactions with others. • Must be able to work extended hours whenever required or requested by management. • Must be capable of regular, reliable, and timely attendance. • Other projects may be assigned. NOTE: THE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE. IT MAY BE SUPPLEMENTED AS NECESSARY FROM TIME TO TIME. PHYSICAL REQUIREMENTS: Finger Dexterity: Using primarily just the fingers to make small movement such as typing, picking up small objects or pinching fingers together. Talking: Conveying detailed or important instructions accurately, loudly or quietly. Hearing: Able to hear average or normal conversations and receive ordinary information. Sitting/Lifting: Ability to sit for up to 8 hours per day, must be able to lift up to 35lbs occasionally. Vision: Specific vision abilities required by this job include close vision, some color vision, and the ability to adjust focus for close computer work. • Perform primarily sedentary work on computer or laptop for an average of eight (8) hours per day. • Must be capable of climbing/descending stairs in emergency situations. • Must be able to operate routine office equipment including telephone, copier, facsimile and calculator. • Must be able to work extended hours whenever required or requested by management. • Must be capable of regular, reliable, and timely attendance. MINIMUM REQUIREMENTS: • 5-7 Years of Related experience. • High school graduate with two years of additional college computer training or an equivalent combination of education, training, and experience. • Knowledge of Network operations and all related computer hardware and software. • Understanding of Credit Union operations and output requirements. • At least two years’ experience with PC hardware and software configuration and network support functions. • Knowledge of Microsoft Server Operating Systems and Group Policy • Endpoint Protection, IDS/IPS, and Windows Desktop Operating System. • Excellent customer service and interpersonal skills. • Good written and verbal communication skills. • Self-motivated, team orientated and works well with little supervision. • Strong problem-solving skills. • Resourceful and able to accomplish tasks with limited resources. • Goal orientated and meets deadlines. Other Requirements Must be able to perform job functions with supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on confidential matters.

Requirements