Job description

We will succeed by providing the best service, driven by the most effective operations and smartest technology. Jobs (Current Openings) Vacancy: 1 Salary: Negotiable Job Type: Remote Job Responsibilities The employee will be primarily responsible for the following: Lead IT-related technical project delivery and customer support. Lead Golden Five Team for assigned IT projects and services. Provide system administration and project support to Golden Five customers when required. Work primarily on Microsoft Hybrid architecture with HA/DR, Cloud Infrastructure (Azure), Security, Windows Server 2012-2022, Exchange 2010-2019 High Availability & Disaster Recovery, PowerShell scripts, Virtualization, M365, 0365, SharePoint Online, MS Teams, Intune, Identity & Access Management, Microsoft Identity Manager Flow, and software development. Focus on GCCHigh (DoD Contractors), CJIS Agencies, Government, and DoD customers. Work on other technologies such as email antivirus, antispam, backup and compliance products, instant messaging platforms like Proofpoint, Cisco IronPort, Cisco Jabber, and Good Connect, mobility solutions including Blackberry Enterprise Server, Good Enterprise Server, and Good Dynamics, Mobile Device Management (MDM), Mobile Application Management (MAM), and other support as needed. Migrate and troubleshoot mailbox migration issues. Prepare project, support, and process documents. Lead customer interactions for technical project delivery and support. Work on PowerShell and process automation. Engage in self-training and self-study for new software versions. Learn technology-related upgrades to enhance skillset. Write blogs and aim to become a Microsoft MVP. Learn and obtain certifications in the latest technologies. Participate in monthly productivity discussions with the manager. Prepare reports as required by customers or Golden Five. Prepare SOW, CR, RFQ documents, and other necessary documentation. Perform server and client patching. Resolve server and client issues. Send us your resume, and we will get back to you. #J-18808-Ljbffr

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