Job description

JOB LEVEL P30 EMPLOYEE ROLE Individual Contributor Join the Adobe Unified Platform Business Operations & Strategy team at Adobe to build and evolve the technical backbone of our operational ecosystem. This role is critical to ensuring our systems, automations, and data infrastructure scale efficiently across a large platform organization. You’ll design, maintain, and optimize the pipelines, tools, and workflows that power planning, reporting, and execution — all while exploring new ways to integrate AI and LLMs to drive automation and insight at scale. This position is ideal for someone who thrives at the intersection of engineering and operations — someone who can write code, understand systems, and translate operational needs into robust technical solutions. What You’ll Do Automation & Tooling • Own and evolve our automation ecosystem, including Python-based scripts and Jenkins pipelines that drive core business operations. • Build and maintain ETL pipelines that connect, transform, and deliver data from multiple systems (e.g., Jira, internal databases, reporting tools). • Develop, improve, and maintain internal tools — including our status manager, roadmap tool, and notification systems that generate automated Slack and email communications. • Implement monitoring, testing, and reliability guidelines across automations and data flows. AI-Enabled Operations • Leverage large language models (LLMs) to streamline workflows, generate insights, and improve operational efficiency. • Experiment with and implement AI-assisted automation for data summarization, issue classification, and personalized communications. • Share knowledge and build frameworks for scaling AI use across the team. Data Infrastructure & Reporting • Manage and optimize provisioned databases housing critical operational and reporting data. • Partner with data consumers to develop accessible and accurate data models that enable cross-org insights. • Collaborate with analytics teammates to ensure dashboards and reporting tools reflect the latest data and structure. Operational Excellence • See opportunities to automate repetitive tasks, enhance data integrity, and improve transparency across systems. • Drive technical projects end-to-end, from concept to implementation, ensuring reliable, maintainable solutions. • Contribute to long-term platform scale by improving tooling, processes, and documentation. What You Need to Succeed Technical Expertise • Strong proficiency in Python (automation, scripting, APIs, data processing). • Experience with ETL pipelines, SQL, and database management (e.g., MySQL, PostgreSQL). • Familiarity with CI/CD tools such as Jenkins, GitHub Actions, or similar. • Comfort working in cloud or containerized environments (AWS, Azure, GCP, Docker a plus). • Experience with APIs, webhooks, and system integrations. AI & Innovation • Demonstrated curiosity and hands-on experience using LLMs or AI tools to increase efficiency or generate insights. • Ability to translate operational or analytical problems into opportunities for AI-assisted automation. Operational Competence • 3–5 years of experience in a technical operations, data engineering, or business systems role within a SaaS or platform-focused organization. • Familiarity with the rhythms of strategizing, documenting, and implementing in a large, engineering-heavy environment. Collaboration & Communication • Strong ability to collaborate across engineering, product, and operations teams. • Clear and adaptable communication style for both technical and non-technical audiences. • Proactive attitude — someone who recognizes opportunities, experiments, and independently delivers value. Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $80,500 -- $173,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in. 3. Check out these tips to help you prep for interviews. 4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll. Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

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