Job description

Description • 100% Cloud Azure Environment • Collaborate with architects, network engineers and security specialists to test and deploy power platform updates. • Provide end-to-end service support for Microsoft 365 Power Platform and Dynamics365. • Manage the change control management process of future changes, releases, updates and enhancements of the Dynamics365 environments. • Design and configure Power Platform DLP policies. • Power Platform environment life cycle management • Manage Power BI environment and workspaces. • Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services. • Lead or participate in troubleshooting complex incidents with other infrastructure teams. • Participate in the adherence, planning, and analysis of the operational budget for managed services. • Assist in developing and maintaining standard operating procedures and run books for managed services. • Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages. Requirements • Ability to attain DHS EOD • BA + 10 years’ applicable experience, AA + 12 years’ applicable experience or 16 years’ experience • 5 or more years of relevant experience in supporting Power Platform • A full understanding of Power Automate • Strong Communication Skills – be able to express key ideas and obtain tangible feedback from cross-functional team members and stakeholders. Preferred or desired qualification: • MS Certification Experience with: • Packaging – PSADT or related experience • AVD – Nerdio or other management experience • PowerShell • Windows Defender Access Control – big plus • Autopilot and pre-provisioning • Intune

Requirements