Job description

Remote Project now but may become onsite once all staff return to work in office. NCHHS 764876: The DHHS Senior Technical Specialist, MS Dynamics position will assist with managing, configuring, and extension of the Microsoft Dynamic application and its configurations deployed at DHHS. Job duties include but are not limited to: Create and modify views, entities, reports in Dynamics in a Development Environment, test same and publish to Production Create and update Dynamics Security Roles in the system and modify as needed. Work with DIT staff on tenant level changes. Work with DHHS staff on application specific issues encountered. Create and modify Power Automate (Flows). Support the connection to external applications if applicable Ensure integrations have access to Production assets including CDS, PowerApps, Azure, and Exchange/O365. Export solutions from Dev environments as managed and import into UAT and Production This position requires an extensive level of business/business application knowledge, a specialized/advanced technical skill set, or extended experience in a specialized/advanced technical skill set. This position will provide rapid application development and system administration/configuration support. This position requires independent initiative and action in decision making, analysis, design, programming, and troubleshooting arenas. Duties also include: participation in strategic and tactical planning with Business Partners, Vendors, and organizational unit management participating in project planning and estimating efforts consultation and planning for specific modifications and enhancements to production applications/information systems monitoring technical effort activities for adherence to schedules, milestones and deliverables monitoring efforts for quality assurance and adherence to state, departmental and divisional standards and procedures application/information system assessment and performance monitoring to avoid preventable interruption of production and to provide optimum quality service to the clients. Required / Desired Skills Skill Required / Desired Amount of Experience Significant knowledge with Microsoft Dynamics CRM as a developer Required 7 Years Significant knowledge with Business Process Flows (BPFs), Workflows, Forms Customization, Views, and reports Required 7 Years Significant knowledge with Business Units, Security Groups, Teams, Console Jobs, and CRM Administration Required 7 Years Significant knowledge with Power Apps and Power Automate for systems integrations Required 7 Years Experience in solution architecture, web application and/or implementation of CRM solutions including development and administration Required 5 Years Experience in web resource capabilities within Dynamics CRM Required 5 Years Dynamics 365 CRM data model with designing, creating, customizing and configuring Dynamics 365 CRM solutions, including innovative module solutions us Required 5 Years setting up and configuring Dynamics 365 CRM with O365 and SharePoint. Required 5 Years CRM API, web services REST/ODATA and SOAP endpoints Required 5 Years reporting architecture, SSRS and/or Power BI Required 5 Years various developer tools including XRMToolBox, Plug-ins, Ribbon Workbench, and REST Builder for API calls Required 5 Years Troubleshoot Dynamics CRM errors and performance related issues Required 5 Years Azure AD and DevOps is preferable Desired 3 Years

Requirements