Job description

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Job Summary: The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market. Duties and Responsibilities: • Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area. • Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager. • Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours. • Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction. • Completes all order and activity documentation accurately and thoroughly through CRM. • Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers. • Provides exceptional customer service at all times. • Adheres to all company policies and procedures. • Projects a professional business manner and operates with a high degree of integrity. • Other duties as assigned • Must possess valid driver's license and maintain clear driving record • Hybrid work schedule Requirements/Qualifications: Education: • High school diploma or equivalent required. • College degree preferred. Experience: • 1 – 2 years of practical, hands-on experience canvassing or cold-calling. • 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred. Knowledge, Skills and Abilities: • Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available. • Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent. • Must be able to work independently, with minimal supervision. • Excellent detail orientation and follow through skills. We're Proud to Offer a Comprehensive Benefits Package Including: • Competitive compensation including base salary plus uncapped commissions plan (if applicable) • Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization • Paid Holidays: 7 days per year • Paid Sick Leave based on state and local ordinance • Insurance options including: medical, dental, vision, life and STD insurance • 401k with employer match and immediate vesting • Tuition reimbursement program • Employee discount program • Gas mileage reimbursement The base salary range in Texas for this position is $43,200.00 - $48,000.00 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers • Take care of each other • Do what we say we are going to do • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor. Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company. Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Job Summary: The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market. Duties and Responsibilities: • Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area. • Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager. • Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours. • Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction. • Completes all order and activity documentation accurately and thoroughly through CRM. • Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers. • Provides exceptional customer service at all times. • Adheres to all company policies and procedures. • Projects a professional business manner and operates with a high degree of integrity. • Other duties as assigned • Must possess valid driver's license and maintain clear driving record • Hybrid work schedule Requirements/Qualifications: Education: • High school diploma or equivalent required. • College degree preferred. Experience: • 1 – 2 years of practical, hands-on experience canvassing or cold-calling. • 2-4 years prior experience managing business accounts in either a sales or customer service environment preferred. Knowledge, Skills and Abilities: • Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available. • Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent. • Must be able to work independently, with minimal supervision. • Excellent detail orientation and follow through skills. We're Proud to Offer a Comprehensive Benefits Package Including: • Competitive compensation including base salary plus uncapped commissions plan (if applicable) • Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization • Paid Holidays: 7 days per year • Paid Sick Leave based on state and local ordinance • Insurance options including: medical, dental, vision, life and STD insurance • 401k with employer match and immediate vesting • Tuition reimbursement program • Employee discount program • Gas mileage reimbursement The base salary range in Texas for this position is $43,200.00 - $48,000.00 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers • Take care of each other • Do what we say we are going to do • Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor.

Requirements