Job description

Program Overview We are seeking a highly skilled and experienced Subject Matter Expert (SME) to lead and support the administration, optimization, and strategic implementation of SharePoint, Microsoft 365, and Microsoft Teams. This role will be crucial in ensuring seamless collaboration, data governance, and productivity across the organization. Scope of Responsibilities • Serve as the primary administrator and SME for SharePoint Online, Microsoft 365, and Microsoft Teams. • Design, implement, and maintain modern SharePoint Online sites, lists, libraries, and workflows using Power Automate and Power Apps. • Manage M365 tenant-level settings and ensure compliance with security and governance policies. • Monitor system performance, usage, and service health; proactively address issues and optimize configurations. • Administer Microsoft Teams, including lifecycle management, policies, guest access, and integrations. • Provide user training, documentation, and support for SharePoint, M365, and Teams features and best practices. • Collaborate with IT security and compliance teams to enforce data loss prevention (DLP), retention, and access policies. • Lead or assist in migration projects (e.g., file shares to SharePoint Online, Teams transitions). • Stay current with Microsoft roadmap changes and assess the impact of new features on the organization. • Troubleshoot and resolve complex technical issues escalated from Tier 1/2 support. Qualifications • Bachelor’s degree in Information Technology, Computer Science, or a related field and/or a combination of relevant certifications and extensive hands-on experience • 5+ years of experience in SharePoint administration, including SharePoint Online • Deep expertise in Microsoft 365 administration, including Exchange Online, OneDrive, Azure AD, and Microsoft Teams. • Strong knowledge of Microsoft Teams lifecycle management, collaboration features, and integrations. • Hands-on experience with PowerShell scripting for M365 and SharePoint automation. • Familiarity with Microsoft Purview compliance and security tools (DLP, sensitivity labels, auditing, etc.). • Experience with Power Platform tools (Power Automate, Power Apps) is a plus. • Excellent communication and documentation skills Preferred Certifications: • Microsoft Certified: SharePoint Administrator Associate • Microsoft Certified: Teams Administrator Associate • Microsoft 365 Certified: Enterprise Administrator Expert Nice to Have: • Experience with hybrid SharePoint environments • Agile project management or ITIL certification

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