Job description

Our network of global Microsoft Innovation Hubs (Hub) are premium customer-facing facilities built to help enterprise customers solve their business challenges through innovative cross-workload solutions. We accelerate our customers’ AI transformation by capitalizing on the changing needs of our customers and the new business opportunities of tomorrow. In our Microsoft Innovation Hub located in New York City, New York we are looking to hire a Principal Technical Architect, AI Business where you will be a trusted customer advisor for the following Microsoft Technologies:  Microsoft 365 Copilot, Copilot Chat, Power Platform including Power Apps, Power Automate, Power Pages, and Power BI, Copilot Studio, and the Dynamics 365 (D365) platform including Sales, Customer Insights, Contact Center, Customer Service, and D365 Copilots (Sales, Service). As a Technical Architect in the Hub in New York City, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their AI transformation. You will be an integral part of their AI transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of the Microsoft AI platform. Part of a world-wide community of exceptional peers, you’ll have access to the latest software and hardware, and you’ll be given the time and budget to develop as a globally influential technical leader. This role is Microsoft onsite only. This role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities • Deliver customer engagements: Based at your facility location, you will prepare and deliver technical engagements to enterprise customers. These include business envisioning, solution envisioning, architecture design, building of rapid prototypes, and hackathons. You take a cross-solution view to leverage capabilities across the entire Microsoft cloud platform. You will work collaboratively with account teams to determine the best engagements for a given opportunity to maximize customer benefit and accelerate deals success. • AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to Microsoft’s strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact. • Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams. • Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs. • Cross Solution Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-solution integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation. • Technical Depth: Maintain and grow expertise in creating business value on top of the business applications including sales, services and marketing and Microsoft 365 platform to support AI transformation initiatives. Stay updated with the market trends and collaborate with the technical communities. • Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings. Lead the creation of scalable, field-relevant assets through internal communities. Champion Hub engagement success by connecting technical capabilities to sales opportunities and serving as a trusted voice with sales leaders and account teams. • Other • Embody our Culture and Values Qualifications Required/Minimum Qualifications • 7+ years technical pre-sales or technical consulting experience • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience • OR Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience • OR equivalent experience. • 5+ years of experience in ANY of the following technologies: Microsoft 365 Copilot, Copilot Chat, Power Platform including Power Apps, Power Automate, Power Pages, and Power BI, Copilot Studio, and the Dynamics 365 (D365) platform including Sales, Customer Insights, Contact Center, Customer Service, and D365 Copilots (Sales, Service) or related. • 5+ years enterprise experience in any of the following: business envisioning, solution envisioning, architecture design, and rapid prototype activities in a presales capacity Additional/Preferred Qualifications • Enterprise Architect Experience: Proven experience as an Enterprise Architect, designing and implementing large-scale, complex solutions that align with business goals and technical requirements. Ability to integrate various technologies and platforms to create cohesive and scalable architectures. • Consultative Selling: Proven experience in a consultancy role, providing expert guidance and strategic recommendations to customers. Ability to navigate complex technical landscapes and deliver tailored solutions that meet specific customer needs. • Strategic & Structured Facilitator: Validated customer experience in requirements capture; prioritization; capturing evidence and impact to quantify business value; issue, risk and constraint identification with a focus on strategic goals and outcomes. • AI Solution Design Experience: Expertise in designing architectures, building, and deploying AI solutions. Experience with cloud and hybrid infrastructures, adjacent technologies, architecture designs, migrations, and industry standards. Understanding of AI related Azure services. • Certification in relevant technologies or disciplines • Azure Certifications: • AI-102 Azure AI Engineer Associate or • PL-600 Power Platform Solution Architect Expert • Design Thinking: Proven experience of delivering design thinking; ‘ideation’; or similar context analysis / problem framing. Technology Specialists IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until June 9, 2025. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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