Job description

Position Purpose The Sr ConAgg Business Administrator is responsible for overseeing day-to-day information technology activities, specifically those that pertain to Eagle Materials' Ready Mix Concrete operations. This position involves but is not limited to, the analysis, design and estimation of workflow and project management for Business system-related activities, product support and coordination with team members on project development. Essential Position Functions Principal Accountabilities • Expert knowledge in critical business systems used to support the operational needs of the business such as COMMANDseries, batch systems, 5 Cubits, Tracklt, CommandQc and related Command Alkon products. • Implement business software and provide systems administration set-up and configuration. • Provide documentation of business rules, functional specifications, and process interpretation for assigned applications, systems, and business solutions. • Interface with software vendors and suppliers in support of business application software packages • Design and create production and ad hoc reports • Responds to telephone calls, e-mails and personal requests for end-user technical support, and provides resolutions in a prompt and courteous manner. • Tracks and monitors solutions to ensure problem resolution. • Updates ticket system/workflow for the department and assists with project management as required. • Supports and maintains user account information including permissions, security and system groups. • Monitors, maintains and ensures reliable database/system backups and restorations. • Assists with various projects as necessary. • Provide After Hours Support as needed • Other duties as required. Contacts Within the organization, contact will be made with other I.T. staff members and end-users. Routine contact is required with accounting personnel at all organizational levels and with technology vendors. Periodic communication is required with company contacts from the various business units who are using/administering I.T. and financial services. In addition, contact with sales and technical support personnel from hardware and software vendors for purchases and troubleshooting will be necessary. Position Requirements • Bachelor's degree preferred. • 7-15 years of experience in the I.T. industry, with at least 5-10 years of ReadyMix Concrete operations support. • Strong customer service and technical skills. • Very strong communications skills and analytical aptitude. • Ability to express technical concepts effectively, both verbally and in writing. • Experience with Microsoft software and associated hardware products including a working knowledge of Windows based Servers, Citrix, Microsoft Office, Backup Technologies. • Knowledge and experience with the construction materials industry, bulk hauling industry or the energy sector. Benefits Offered on Your First Day! • Medical • Telemedicine • Health Advocate Service • Dental & Orthodontics • Vision • FSA Medical & Dependent Care • Paid Parental Leave • Tuition Reimbursement • Employee Assistance Program • Wellness Incentive Bonus Program • Life and AD&D • Short-Term and Long-Term Disability • Paid Vacation • Paid Holidays • 401(k) EEO Statement Eagle Materials provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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