Job description

Overview: Join our dynamic team as a Systems Administrator, where you will provide essential support for core system applications. This role involves operational tasks such as monitoring system resources and performing routine maintenance in support of 24/7 life cycle applications, alongside on-call support. The position offers a hybrid work environment with periodic on-site customer activities. Key Responsibilities: • Support and manage the Background Investigation System in both Production and Test environments. • Validate developers' deployments across environments. • Assist in resolving ServiceNOW tickets assigned to our group. • Collaborate with other administrators to monitor multiple applications and systems, ensuring files are processed correctly. • Document standard operating procedures effectively. • Work with cross-functional teams to troubleshoot and remediate issues promptly. Position Requirements: • Administer and maintain computer networks and computing environments, including hardware, systems software, and applications. • Plan and implement network/system security measures to safeguard data, software, and hardware. • Conduct regular monitoring and analysis for short- and long-term planning of in-house systems. • Prepare and maintain operational documentation, including instructions. • Write or modify scripts to enhance performance and automate tasks. • Recommend changes to improve systems and network configurations, assessing required hardware or software. • Willingness to work on-site as required at various DCSA locations (Quantico, VA; Ft Meade, MD; Boyers PA). Daily Activities: • Monitor systems for successful file processing. • Check and respond to ServiceNOW tickets for ongoing requests. • Communicate updates and status on work activities across shifts. Qualifications: • Bachelor's degree with 5-8 years of experience in system administration, or equivalent experience. • Active Security+ certification is a must. • Proven ability to manage multiple projects simultaneously with minimal oversight. • Three years of experience resolving production application issues. • Strong background in Microsoft Windows Server/Desktop and Linux OS environments. • Experience in supporting Oracle SQL in a production setting. • Intermediate proficiency in Microsoft Office products. • Flexibility for shift work, including third-shift responsibilities. • Must be a US Citizen with an active Top Secret clearance. Company Overview: At GovCIO, we are passionate about transforming government IT. Our work impacts how government agencies operate and serve citizens, and we are committed to building a successful, innovative workforce aimed at fostering collaboration and continuous improvement. Employee Benefits: Enjoy a range of perks including an Employee Assistance Program, corporate discounts, a learning and development platform, and flexible work options. We are an Equal Opportunity Employer and welcome all qualified applicants.

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