Job description

Overview Want to join a top 10 Microsoft Security partner? Invoke, a 100% Microsoft-focused partner, is seeking an experienced endpoint management Cloud Solution Architect (CSA) to primarily focus on Microsoft Intune, Windows 365, Azure Management, Azure Arc, Azure Virtual Desktop, and the underlying technologies necessary for modern endpoint management implementations. This position presents the opportunity for growth with increasing responsibilities, which may include setting direction and driving business around endpoint management across multiple operating systems to securely manage and provision desktops, mobile devices, servers, and virtual desktops. Responsibilities • Design, implement, and maintain Microsoft solutions that provide secure endpoint management capabilities tailored to customers' business needs, including Intune, Windows and mobile device management (Apple & Android), Azure Arc, virtual desktops (Windows 365 and Azure Virtual Desktop), and Microsoft Intune Configuration Manager (SCCM). • Collaborate with customers to understand their requirements and provide strategic guidance on Microsoft endpoint management strategies and direction. • Customize and optimize existing customer environments to leverage Cloud-Native endpoint management capabilities. • Provide technical support and troubleshooting for Microsoft endpoint management technologies and related integrations, addressing customer-facing challenges effectively. • Provide technical leadership including product development, community involvement, and technical oversight of engagements. • Address customer blockers for endpoint management, including governance, compliance, endpoint lifecycle management, and identity management. • Lead pre-sales scoping efforts to create and deliver Statements of Work for prospective customers. • Collaborate in an innovative work environment – knowledge sharing and learning from others. • Collaborate with Product Management and Service Delivery leadership to create and deliver effective service delivery offerings to enhance customers' endpoint management capabilities. The role involves delivering throughout the customer engagement lifecycle; the candidate should be confident with discovery, analysis, design, and implementation of solutions, and able to meet with customers and lead workshops. General Requirements • A minimum of 5 years of experience in IT professional services delivery. • A minimum of 2 years of experience as an Architect for Microsoft endpoint management solutions service delivery. • Highly motivated with diligence and a results-oriented mindset. • Relationship-building abilities. • Confident presentation, negotiation, and communication skills. • Strong organizational and time management skills with the ability to work autonomously or with a team. • Excellent written and verbal skills with proficiency in all relevant Microsoft endpoint management and endpoint security solutions. • Team player willing to assist peers to increase collective agility and success. • Meticulous attention to detail. Role Specific Requirements • Proven design, planning, and implementation experience with the Microsoft Intune family of solutions (Intune, Windows 365, and Azure Virtual Desktop). • Experience implementing Microsoft Intune and migrating Microsoft System Center Configuration Manager (SCCM) to cloud-native endpoint management. • Knowledge of Microsoft Entra ID (formerly Azure Active Directory) Conditional Access solution, integrations, and deployment options. • Experience working with customer Productivity and Security teams to guide moving to cloud-based management. • Experience helping customers adopt new technologies including Organizational Change Management through end-user, help desk, and stakeholder communications. • Experience using Microsoft scripting (PowerShell) to extend and customize capabilities. Role Specific Preferred Experience • Experience in design and implementation of Azure Management and Azure Arc for cloud-native server management. • Experience in design and implementation of Microsoft Defender XDR. • Experience in prompt engineering strategies and a logical approach is preferred. • Experience with Security Copilot or Security Copilot Intune embedded experience. Certifications • Recommended: Microsoft 365 Endpoint Administrator (Exam MD-102) • Preferred: Microsoft Certified: Identity and Access Administrator Associate (Exam SC-300) • Preferred: Microsoft Certified: Security Operations Analyst Associate (Exam SC-200) Compensation • This position is full-time offering a base salary and monetary incentives. • A generous benefits package is also available to qualifying full-time employees. About Invoke Invoke is a consulting firm specialized in providing solutions for critical business needs through modern technologies encompassing Identity, Threat Protection, Data Security, Endpoint Management, and AI. Our mission is to deliver long-term business value by positioning ourselves as our customers' trusted advisers through results-driven strategic planning and alignment with their business goals. As a Microsoft System Integrator with a Managed, specialized level partnership status, Invoke delivers a wide array of professional services to complement their customer's current or future investments in Microsoft technologies. Invoke Core Values • Be Results-Driven: We prioritize delivering measurable, impactful outcomes through focus, determination, and commitment. • Lead with Integrity: We operate with trust, ethical decision-making, and reliability, fostering confidence in our commitments and relationships. • Collaborate to Succeed: We believe in teamwork, open communication, and customer-focused collaboration to achieve shared success. • Innovate and Improve: We continuously seek creative and scalable ways to refine how we work and deliver value, improving solutions across all areas of the business. • Solve Problems Effectively: We tackle challenges with creativity, focus, and sustainable solutions, ensuring long-term success and stability.

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