Job description

Job Description Company Overview McCormick Taylor, Inc. is a full-service professional services consulting firm providing creative design, planning, and environmental solutions to the challenges of everyday life. Since 1946, we’ve focused on our relationships with people—our employees, our clients, and the communities we serve. Our company culture matters because our people matter. We strive to create pathways for career advancement that suit the individual. We embrace the cultural shift toward a greater work-life balance. Position Summary We are seeking a detail-oriented and proactive Network Administrator to join our IT team. This role is responsible for providing first-level, on-site and remote support for servers, networks and systems issues, addressing Help Desk tickets, and ensuring the smooth operation of McCormick Taylor’s network. The ideal candidate will have a strong foundation in IT support, excellent troubleshooting skills, an attention to detail, and a commitment to following established processes and maintaining accurate documentation. Responsibilities • Respond to and resolve Help Desk tickets in a timely and professional manner. • Provide daily support and maintenance for servers, systems, and connected devices. • Administer end-user accounts, including onboarding, offboarding, and access management. • Maintain and update IT documentation, including procedures, configurations, and support guides. • Monitor system performance and assist in identifying and resolving issues. • Collaborate with senior IT staff on projects and escalated issues. • Ensure compliance with IT policies and security protocols. Additional Duties May Include • Testing new technologies. • Create, plan and carry out end user webinar-based training sessions on various IT related topics. Job Requirements Qualifications • Experience with AHV, Dizzion VDI, Fortinet, Microsoft Autopilot, Microsoft Intune, Nutanix, VMWare. • Familiarity with ticketing systems and remote support tools. • Basic scripting knowledge in PowerShell is a plus.

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