Job description

As a CRM Architect, you will play a key role in leading the design and implementation of Microsoft Dynamics 365 solutions, with a focus on scalable, secure, and user-centered architecture. You'll collaborate with consultants, developers, and client stakeholders to solve real business problems and deliver impactful results. Beyond technical execution, this role is about enabling client success, simplifying complexity, and helping teams work smarter. • Lead the design and architecture of Dynamics 365 solutions—Field Service experience preferred. • Collaborate with clients to understand business needs and translate them into effective technical solutions. • Deliver CRM platforms that are reliable, intuitive, and built for long-term value. • Architect maintainable, scalable solutions that go beyond the current implementation. • Uphold security, data governance, and best practices in every project. • Coach and guide other team members to help elevate technical delivery. • Work collaboratively across teams, combining diverse skills and perspectives to drive better outcomes. • Translate technical data concepts into clear insights for non-technical stakeholders. • Communicate complex CRM concepts in a way that's clear and actionable for teams and clients alike. What You Bring • 7+ years of experience with Microsoft Dynamics CRM, including architecture, configuration, customization, and integration • Deep understanding of Dynamics 365 modules—Field Service experience highly preferred • Proven ability to lead architecture and implementation for enterprise CRM projects. • Deep understanding of integrations, data modeling, and CRM best practices. • Excellent communication and consulting skills—able to engage both technical and non-technical stakeholders. • Familiarity with the Power Platform (Power Automate, Power Apps), Azure services, and related tools. • A collaborative, problem-solving mindset with a drive to learn and grow. About the Company: PlanIT Group PLANIT Group is a fast-growing global technology consulting firm dedicated to delivering innovative solutions to our clients that drive results. We collaborate with our partners and customers to help them improve performance, efficiency, and quality. Our team delivers innovative solutions and services - including management consulting, systems integration, ERP solutions, enterprise architecture, communications, and infrastructure services. We focus on delivering value and driving increased productivity and efficiencies for our clients’ mission. Our extensive experience in the Federal, Defense, Intelligence, State, Local, Healthcare and Commercial industries delivers proven results and accelerated benefits. Clients engage PLANIT for our expertise, innovative approach, and our exceptional team. We promote a creative, client-centric work environment and culture, striving to provide challenging and rewarding opportunities for our company’s employees and partners. Integrity and innovation are the core principles of our company philosophy. Our customers engage us to create solutions to complex mission challenges, and PLANIT delivers. For more information, visit http://www.planitgroup.com/. Innovation. Integration. Integrity. Company Size: 500 to 999 employees Industry: Government and Military Founded: 0 Website: https://www.planitgroup.com/

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