Microsoft Office 365 / Teams Support (L2)

Role: AdministratorCompany: Jobs via Dice

Job description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Softa Ai Solutions, is seeking the following. Apply via Dice today! Job Description: We are seeking an experienced Level 2 Support Engineer for Microsoft Office 365 and Teams to join our onsite team in Cincinnati, OH. This role includes L1 and L2 support responsibilities across the Microsoft 365 ecosystem. Key Responsibilities: • Advanced support for Exchange Online, SharePoint Online, Teams, OneDrive • Mail flow, mailbox lifecycle, spam filtering, and transport rules troubleshooting • SharePoint site collection management, permissions, sync, and document collaboration • OneDrive and Teams issue resolution • Group/Distribution List management • Power Platform (basic app/flow support) • On-call support and participation in bridge calls • Escalate complex issues to L3 support when necessary Requirements: • Proven experience with Microsoft 365 administration and troubleshooting • Strong knowledge of Exchange Online and SharePoint Online • Hands-on experience with Microsoft Teams, Power Platform, and OneDrive • Willingness to work onsite in Cincinnati, OH • U.S. Citizenship required Apply now if you're ready to support a dynamic enterprise Microsoft 365 environment!

Requirements

• Proven experience with Microsoft 365 administration and troubleshooting

• Strong knowledge of Exchange Online and SharePoint Online

• Hands-on experience with Microsoft Teams, Power Platform, and OneDrive

• Willingness to work onsite in Cincinnati, OH

• U.S. Citizenship required

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Job Type

Fulltime role

Skills required

No particular skills mentioned.

Location

Cincinnati, Ohio

Salary

No salary information was found.

Date Posted

April 24, 2025

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Jobs via Dice

Join our team in Cincinnati as a Level 2 Support Engineer specializing in Microsoft Office 365 and Teams. Provide advanced support and troubleshooting across the Microsoft 365 ecosystem.

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