Job description

Azure Cloud and Hosting Management Specialist 6 months C2H Remote Access and Security: • Management of VPN license, URL, certificate, etc • Manage Azure user and service AD groups • Maintain AD and service group lists / permissions • Request and track new account creation and existing account deletion • Request and help reset password, MFA • Help troubleshoot user access issue • Security patching • Manage and support monthly and ad-hoc patching releases • Review daily and monthly vulnerability reports • Coordinate with application teams for ad-hoc patching and test • Security reports for clients Server Management: • Deploy and decommission servers • Work with application teams to set up new server specs and firewall rules • Verify new VM SKU, HW / SW, permissions, and firewall rules • Request and follow up decommission of redundant VMs • Server capacity analysis • Work with application teams to find growth trends • Evaluate data archive strategies and devices • Help develop archive plans • Overall monitoring • Follow up the status of unhealthy or non-responding servers • CPU and Memory utilization • SKU changes and disk expansion • Add to or remove from pools • Track and determine if reboot or recover a server is needed • Cost and inventory control / analysis • Keep track of server list • Log the server specification changes Database (work with DBA): • Understanding of SQL clusters, database structures, and T-sql queries • Monitor resource utilization and trend: CPU, Memory, Disk • Support SKU resize and disk expansion • Configure and manage SQL Sentry monitoring tool • Backup and restore • Make sure the backups are performed according to SLA • Help and follow up backup and restore requests • Support cluster configuration and failover management Network: • Keep track of URLs and SSL renewal • Follow up the monitoring of App gateway and WAF • Follow up URL down, access, or connection issues Advanced Reporting: • Replication job issue support • Disk mount issues • Database in suspect mode • Logical page error • Help investigate unexpected RPT instance down and failover issue • Support the replication and ETL schedule adjustments for server maintenance and application release Annual DR and penetration tests: • Disaster recovery tests for applications • Work with application teams to determine the servers, URLs, and databases • Facilitate meetings with Navisite and application teams to develop DR plan • Follow up DR tests and executive summary reports • Penetration test for applications • Work with Azure cloud service provider to conduct annual penetration test • Work with the application team and Azure cloud service provider to resolve any issues identified timely Azure Cloud (support for applications): • Azure function apps • Azure services • Other Other: • Track, escalate, and follow up all Azure cloud hosting tickets • Facilitate operational call with Azure cloud service provider (3 times a week) • Monitoring plan • Thresholds • Notifications • File share and Blob storage planning and monitoring • SOC II Type 2 audition support • Help server upgrade plan and execution • Support application new version release and upgrade • Manage and configure Azure portal dashboard monitoring Explore cloud infrastructure and technology to enhance and improve hosting environment for applications

Requirements