Job description

Director, Data & Analytics Services (Consulting & Financial Services) Job Summary A leading Data & AI consulting firm specializing in Data, Analytics & Cloud solutions is seeking a Director of Services to lead and scale its delivery operations in Chicago. This executive-level role is ideal for a consulting services leader with experience in enterprise delivery, Fortune 500 client partnerships, and scaling high-performing teams. Key Responsibilities • Lead and scale a consulting team across modern data stack and cloud disciplines • Serve as executive sponsor for Fortune 500 and enterprise clients, ensuring strategic alignment and high-impact outcomes • Oversee delivery KPIs including utilization, NPS, velocity, and margin • Drive delivery-led growth, turning engagements into long-term relationships • Develop scalable delivery methodologies and internal leadership pipelines • Engage with strategic partners and represent the firm at industry events Required Qualifications • 5+ years in professional services or consulting delivery • 5+ years in senior leadership, with experience managing enterprise portfolios of $10M+ • Proven ability to lead global consulting teams (50+ team members) • Strong track record in delivery operations: forecasting, margin, KPI-based decision-making • Experience with enterprise clients, including Financial Services Originasations • Familiarity with cloud platforms (GCP, AWS, Azure) and modern AI/ML tools Preferred Qualifications • Experience designing or refining delivery playbooks, systems, or operational frameworks • Hands-on leadership approach with strong client-facing capabilities • Strategic mindset with ability to influence both internally and externally

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