Job description

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.SHOULD YOU ACCEPT THIS CHALLENGE... We are seeking an experienced Senior Technical Product Manager to lead technical and outbound product management for our application and data recovery solutions, focusing on disaster recovery, cyber recovery, and business continuity use cases. WHAT YOU’LL NEED TO BRING TO THIS ROLE... Engage directly with enterprise IT, application owners, and infrastructure teams, as well as architects and leadership stakeholders at customer organizations. Regularly interface with customers looking to solve for ransomware attacks, data corruption, and unplanned outages to understand pain points and recovery needs. Gather and convert customer feedback, support escalations, and enhancement requests into actionable product requirements and roadmap priorities. Brings ethos of making the customer an evangelist for the product through active listening and support. Develop high-quality technical collateral, including recovery playbooks, best practices, and architectural patterns for disaster recovery and cyber resilience. Act as a technical expert and advocate for our data protection solutions at industry conferences, webinars, customer events, and public forums. Deliver compelling presentations and live product demonstrations to internal teams, customers, and partners. Deep understanding of disaster recovery architectures, cyber recovery workflows, and application recovery processes across on-premises, hybrid cloud, and public cloud environments. Strong systems-thinking ability to analyze root causes of application downtime and data loss across storage, compute, virtualization, and network layers. Hands-on experience with backup and recovery software, snapshot and replication technologies, and orchestration frameworks. Familiarity with recovery for mission-critical workloads such as databases (e.g., Oracle, SQL Server), virtualized environments (VMware vSphere), and containerized applications (Kubernetes). Working knowledge of ransomware attack vectors and recovery techniques (immutable snapshots, air-gapped backups, rapid restore). Define and validate product performance and scalability with respect to recovery time objectives (RTO) and recovery point objectives (RPO) across different recovery scenarios. Work with partners and engineering teams to integrate and test recovery workflows with cloud providers, SaaS platforms, and security ecosystems. Translate customer use cases into detailed technical requirements and collaborate closely with inbound Product Managers and Engineers on feature design and prioritization. Navigate customer-critical incidents with limited information to quickly triage issues and drive resolution paths. Balance strategic vision with tactical execution in evolving threat and disaster landscapes. Mentor junior team members and foster a culture of technical excellence and customer empathy within the product organization. Self motivated and asks questions to anyone/everyone to absorb the technologies quickly. Out of the box thinking for problem solving and product simplification. What You’ll Need to Bring to This Role: Technically strong product leader with a passion for helping customers recover from crises and ensuring business continuity, we invite you to join our team and make an impact on the future of resilient data infrastructure. 8+ years of relevant experience in product management, solutions architecture, engineering, or technical pre-sales within data protection, disaster recovery, or IT resilience domains. Demonstrated success working directly with customers in recovery scenarios, incident response, or post-mortem analysis. Experience with cloud and hybrid recovery solutions, including AWS, Azure, GCE and VMware-based DR platforms like SRM and Zerto. Outstanding written and verbal communication skills, able to clearly articulate complex recovery workflows and product value to technical and business audiences. Effective at presenting to both technical teams and executive stakeholders. Proven leadership driving cross-functional initiatives and influencing engineering, support, and field teams without direct authority. Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field, or equivalent hands-on industry experience. We are primarily an in-office environment and therefore, you will be expected to work from the Santa Clara office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave. INCLUDE FOR POSTING LOCATION IDENTIFICATION #LI-REMOTE, #LI-ONSITE  Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.  This role may be eligible for incentive pay and/or equity.  There is no application deadline and we accept applications on an ongoing basis until the job is filled.The annual base salary range is: $181,000—$272,000 USDWHAT YOU CAN EXPECT FROM US: Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers. Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®! Pure Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. WHERE DIFFERENCES FUEL INNOVATION: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. At Pure Storage, diversity, equity, inclusion and sustainability are part of our DNA because we believe our people will shape the next chapter of our success story.​  Pure Storage is proud to be an equal opportunity employer. We strongly encourage applications from Indigenous Peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities. We also encourage you to apply even if you feel you don’t match all of the role criteria. If you think you can do the job and feel you’re a good match, please apply.

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