Job description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy: • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. • Continuous professional growth and leadership opportunities. • Health, wellness, and financial benefits to offer peace of mind to you and your family. • World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary SHI is seeking a forward-thinking, experienced Software Architect to lead the ongoing architecture and evolution of our eCommerce platform. Inheriting a critical technology pillar for SHI, this role is ideal for architects with deep hands-on experience designing, scaling, and optimizing complex eCommerce systems. You will set architectural vision, drive technical excellence, mentor engineers, and collaborate cross-functionally to ensure our eCommerce platform is robust, scalable, secure, and positioned for innovation. This is a remote opportunity. Role Description • Architect & Design: Own the end-to-end architecture for SHI’s eCommerce platform, ensuring alignment with business objectives, scalability, security, and best-in-class customer experience. • Technical Leadership: Set and champion engineering standards, design patterns, and architectural best practices—elevating the bar for clean code, maintainability, and system resilience. • eCommerce Expertise: Leverage your expertise in eCommerce platforms (shopping cart, payment, catalog, order management, search, personalization, etc.) to inform system design and modernization efforts. • Cross-Functional Collaboration: Partner with product managers, senior engineers, security, Dev Ops, and business stakeholders to translate business requirements into technical strategy and deliver impactful solutions. • Mentorship & Influence: Mentor and coach engineers and architects across multiple teams. Guide technical debates, provide architectural reviews, and help others grow in architectural thinking. • Strategy & Road Mapping: Develop and continuously refine the architectural roadmap for the eCommerce platform, balancing technical debt, innovation, and feature delivery. • Continuous Improvement: Identify and introduce new patterns, practices, and technologies to drive platform quality, developer efficiency, and business agility. • Documentation & Communication: Produce and maintain high-quality architecture documentation, diagrams, and technical standards. Tailor communication to technical and non-technical audiences alike. • Dev Ops & Cloud-Native: Guide cloud adoption, CI/CD practices, observability, and ensure the platform is reliable, maintainable, and cost-effective. • Collaborate with and coach team members through code and design reviews to ensure adherence to company standards. • Act as a key contributor for design choices and establish technical and coding standards for software development. • Lead the software design process based on functional requirements from product teams, customers, and internal stakeholders. • Consult with project teams and end users to identify and analyze application requirements. • Design, develop, implement, and deploy new and existing software solutions with a focus on Cloud platforms (Azure, AWS). • Troubleshoot, identify, and resolve bugs in existing software, designing and releasing fixes as needed. • Make recommendations for continuous improvement of the Software Development Life Cycle and Dev Ops processes. • Lead in the creation and maintenance of technical documentation, architecture diagrams, and visualizations. • Foster a high-performance development environment to enhance team efficiency, testing, and integration. • Serve as a technical leader by teaching, mentoring, and advancing the organization's software development practices. Behaviors and Competencies •…

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