Job description

We are embarking on a transformative journey with Microsoft 365 (M365) and Azure, and we are seeking a talented M365 Engineer to lead our efforts in adopting new features, assisting with rollout plans, and supporting the migration of on-premises services to the cloud environment keeping the end user’s experience your priority. How a M365 SME will make an impact: • Stay abreast of all new features, capabilities, and updates within Microsoft 365 (M365) and Azure platforms. • Assist in developing and executing rollout plans for new M365 features and services, ensuring smooth adoption across the organization. • Collaborate with IT teams and stakeholders to assess current on-premises services and develop migration strategies to M365 and Azure. • Lead the implementation and configuration of M365 and Azure cloud services, adhering to best practices and security standards. • Provide technical expertise and support for troubleshooting and resolving issues related to M365 and Azure cloud environments. • Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement. • Ensure compliance with data security and governance policies in M365 and Azure environments. • Collaborate with vendors and external partners to resolve complex technical issues and enhance service delivery. • Stay current with industry trends and emerging technologies related to cloud computing and M365, recommending enhancements or optimizations. Responsibilities include: • As an M365 System Engineer, you will be responsible for designing, documenting, implementing, and maintaining M365 architecture and Azure platforms • Provides expertise in high availability, contingency planning, and automated provisioning. • Collaborates with enterprise architecture team and other stakeholders to determine enterprise tools, technologies, and processes. • Responsible for delivering an end-to-end M365 architecture solution across domains. • Provide support as technical expert to assist with identifying and developing new customer opportunities. As such, answer questions, consult, and/or develop presentations for potential customers. • Analyze customer requirements and business demands to assess design/technology alternatives and propose solutions. • Present and/or facilitate technical discussions with technical SMEs as well as customers and other stakeholders. • Knowledge with all areas of Microsoft 365 from a user and administrator within Exchange Online, SharePoint online, Power Platform, Teams, and other M365 applications. • Development/implementation of resilient, AI and Automation technology to reduce manual workload. • Creation of comprehensive SOPs, Deployment, and Test plans. Plans to include flow charts and diagrams. Required Certifications: • Microsoft 365 Certified: Fundamentals Highly Desired Certifications (1 or more): • Microsoft 365 Certified: Endpoint Administrator Associate • Microsoft 365 Certified: Teams Administrator Associate • Microsoft Certified: Identity and Access Administrator Associate • Microsoft Certified: Information Protection and Compliance Administrator Associate WHAT YOU’LL NEED TO SUCCEED: • Education: Bachelor of Arts/Bachelor of Science • Knowledgeable within all administrative areas of M365 to include Exchange Online, SharePoint Online, Power Platform, and Teams • Required Experience: 7+ years of related experience • Strong knowledge with conditional access policies and collaboration • Data Loss Prevention Policies and Sensitive Information Types • Data Lifecycle and Records Management (Retention Labels, Retention Policies) • eDiscovery and Compliance Boundaries • Information Protection Sensitivity Labels • Location: Remote

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